• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Photoshop Beta problems in Creative Cloud

New Here ,
Aug 27, 2023 Aug 27, 2023

Copy link to clipboard

Copied

Problem 1: Creative Cloud seems to be stuck in a loop where Photoshop Beta needs an update even after installing the "update".

 

Problem 2: Remove Tool components don't want to be added. The error reads "Unable to move the file" for some reason.

 

I have tried uninstalling the app, uninstalling Creative Cloud, and turning off Windows Security, but none of these seem to resolve my issue.

TOPICS
Desktop-Windows

Views

137

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

Same issue. Remove tool cannot be added. Please help us. The red banner is irritating telling you to update but you cannot update because of this.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

Thank you @Marcus26279073y7rt. What version are you both on (including @Jaizel.). Today's release is 25.1. 

 

To find this out go to Help > System Info and paste the first line, here. 

 

I'm not sure I understand #2 fully, you might create a new/seperate post and share more details on steps to reproduce if you can.

 

Thank you!

Caity

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 28, 2023 Aug 28, 2023

Copy link to clipboard

Copied

LATEST
I am now at 25.1 already deleted everything -- Adobe folders. Also used the
cleaner tool from your website. Still cannot install remove tool.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines