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photoshop beta version 24.7 Select Subject black screen problem

New Here ,
Jun 11, 2023 Jun 11, 2023

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When I select subject, the computer will freeze and black out, and it will recover in a few seconds, and the software will crash. The configuration of my computer is AMD Ryzen 7 7840HS w/ Radeon 780M Graphics 3.80 GHz I'm not sure if it's a computer issue or a software issue. Please help check the problem. Thank you very much.

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Community Expert ,
Jun 11, 2023 Jun 11, 2023

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the PS Beta forum so that proper help can be offered.

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New Here ,
Jul 17, 2023 Jul 17, 2023

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hello, it's the same as you, i have a miniforum um790pro and i have the same problem, axs you find a solution? please

 

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Community Beginner ,
Aug 11, 2023 Aug 11, 2023

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i have the same problem in Lightroom CC with the same AMD Ryzen 7 7840HS / Radeon 780M Graphics in my Lenovo IdeaPad 5 Pro 14 / 32GB

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Community Expert ,
Aug 11, 2023 Aug 11, 2023

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Please update your beta to the latest version - 25.0

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Community Beginner ,
Aug 11, 2023 Aug 11, 2023

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Same problem with Beelink 7940HS radeon 780M. I'm going crazy from the last 5 weeks, can't deliver jobs to my client.
AMD need to create a specific driver for these APUs (780M), the latest driver doesn't work neither. 

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