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Photoshop Beta will not open after close

New Here ,
Nov 06, 2022 Nov 06, 2022

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Photoshop Beta 24.1.0 will open and function correctly. Once you close the application, it, nor Photoshop 2023 will open. The computer has to be restarted before either Photoshop application will open. 

Windows 11 Pro

OS Build: 22621.674

 

 

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Desktop-Windows

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hi @rpurdum sorry you are seeing this issue. What error do you see or what is happening when you try to open Ps again? Please share with us what you are seeing so the team can get an idea on what might be happening.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Submitted content: Hi @rpurdum
sorry
you are seeing this issue. What error do you see or what is happening when
you try to open Ps again? Please share with us what you are seeing so the
team can get an idea on what might be happening.

Reply: I had to use gmail to respond due to my original email being
rejected. When I double-click on either Photoshop or Photoshop Beta, nothing
happens. Neither program attempts to open after the first time either has
opened. Task Manager has no related applications, services running related
to either one. I understand this is aBeta version and if this is all that
is in error, we should all be thrilled.
Photoshop 24.0.0 did have any issues prior to loading Photoshop Beta. No
worries, they are both functional; this is just a gnat in my ear.

russ



It may help if we could see your Photoshop System Info. Launch Photoshop,
and select Help >System Info...and copy/paste the text in a reply.

Reply:

Adobe Photoshop Version: 24.0.0 20221013.r.59 3a3d761 x64

Number of Launches: 409

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.22621.674

System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 2400 MHz

Built-in memory: 65281 MB

Free memory: 41867 MB

Memory available to Photoshop: 51201 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 6.7.2

SAM SDK Version: 2.0.0-main.1415

ACP.local Status:

- SDK Version: 2.7.1.2

- Core Sync Status: Reachable and compatible

- Core Sync Running: 5.17.9.1

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 3.91.3

Content Credential Helper Version: Not Available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 4.3.0

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

D3D12Warp renderer: False

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 0

isGPUCapable: 1

GPUName: NVIDIA GeForce RTX 2060 with Max-Q Design

GPUVendor: NVIDIA

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 6,270 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 0

Windows remote desktop: 0

Display: 1

Display Bounds: top=0, left=0, bottom=2399.99, right=3839.99

Display: 2

Display Bounds: top=-1080, left=926, bottom=0, right=2846

------- Sniffer output

[0 ms]

Launch GPUSnifferThread



[1 ms]

Start RunAllAPIs



[1 ms]

"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe"
-baseTimeMS=67985801 -comment=Photoshop Version: Adobe Photoshop 24.0.0
20221013.r.59 3a3d761 x64



[1808 ms]

Start sniffer 2022-11-07 14:49:35

# Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe
-baseTimeMS=67985801 -comment=Photoshop Version: Adobe Photoshop 24.0.0
20221013.r.59 3a3d761 x64



{236 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,707, 1,067)

Dimensions: (1,707 1,067)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060
with Max-Q Design index=0 preferred=1)



Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (926, -1,080) -> (2,846, 0)

Dimensions: (1,920 1,080)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060
with Max-Q Design index=0 preferred=1)



# devices: 2

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q
Design

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 6,270 MB

VRAM: 6,270 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,225 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Driver date: 2022-08-02 000000.000000-000

Driver age: 3 months

Driver version: 31.0.15.1700

Supports UMA: UNSUPPORTED

D3D-ID: 7954



Device 1

Name: Intel(R) UHD Graphics

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 34,359 MB

VRAM: 134 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,225 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: INTEL

Driver date: 2021-06-01 000000.000000-000

Driver age: 17 months

Driver version: 27.20.100.9664

Supports UMA: SUPPORTED

D3D-ID: 39876

End platform native

{539 ms}



{539 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,707, 1,067)

Dimensions: (1,707 1,067)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060
with Max-Q Design/PCIe/SSE2 index=0 preferred=1)



Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (926, -1,080) -> (2,846, 0)

Dimensions: (1,920 1,080)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060
with Max-Q Design/PCIe/SSE2 index=0 preferred=1)



# devices: 1

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q
Design/PCIe/SSE2

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 6,270 MB

VRAM: 6,270 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,225 MB

API version: 2.1 (2.1.2 NVIDIA 517.00)

Device version: 2.1 (2.1.2 NVIDIA 517.00)

Vendor name: NVIDIA

Driver date: 2022-08-02 000000.000000-000

Driver age: 3 months

Driver version: 31.0.15.1700

GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)

End platform OpenGL

{656 ms}



{656 ms}

Start platform OpenCL

# displays: 0



# devices: 2

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q
Design

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 6,442 MB

VRAM: 6,442 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 230 GB / s

Compute score: 1,729.18

Device name string: NVIDIA GeForce RTX 2060 with Max-Q
Design

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation



Device 1

Name: Intel(R) UHD Graphics

Preferred: FALSE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 27,380 MB

VRAM: 27,380 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 )

Device version: 3.0 (OpenCL 3.0 NEO )

Vendor name: INTEL

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 32 GB / s

Compute score: 163.499

Device name string: Intel(R) UHD Graphics

Device vendor string: Intel(R) Corporation

Platform name string: Intel(R) OpenCL HD Graphics

Platform vendor string: Intel(R) Corporation

End platform OpenCL

{1711 ms}



Exit code kExitNormal

End sniffer 2022-11-07 14:49:37

[kStatusNormal, kExitNormal]



[1809 ms]

Finish RunAllAPIs



[5028 ms]

Start GetSnifferResult



[5028 ms]

Finish GetSnifferResult



------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 96040329960018001170

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off



Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\

Temporary file path: C:\Users\RUSSEL~1\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 1.85T, 1018.2G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2023\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2023\Plug-ins\



Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128

AdobePDFSettings.dll Adobe PDFSettings 1.07

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0

AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f
79.171c27f

AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f
79.171c27f

AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f
79.171c27f

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

AID.dll AID DLL 1.0.0.33

AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2023 27.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d
79.43e459d

AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d

BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

boost_chrono.dll photoshopdva 22.0.0

boost_date_time.dll photoshopdva 22.0.0

boost_filesystem.dll photoshopdva 22.0.0

boost_program_options.dll photoshopdva 22.0.0

boost_regex.dll photoshopdva 22.0.0

boost_system.dll photoshopdva 22.0.0

boost_threads.dll photoshopdva 22.0.0

CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf

CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0

DirectML.dll DirectML Redistributable Library
1.8.0+211118-1842.1.dml-1.8.278eec2

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll photoshopdva 22.0.0

dvaappsupport.dll photoshopdva 22.0.0

dvaaudiodevice.dll photoshopdva 22.0.0

dvacore.dll photoshopdva 22.0.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 22.0.0

dvamediatypes.dll photoshopdva 22.0.0

dvametadata.dll photoshopdva 22.0.0

dvametadataapi.dll photoshopdva 22.0.0

dvametadataUI.dll photoshopdva 22.0.0

dvanet.dll photoshopdva 22.0.0

dvaplayer.dll photoshopdva 22.0.0

dvascripting.dll photoshopdva 22.0.0

dvatransport.dll photoshopdva 22.0.0

dvaui.dll photoshopdva 22.0.0

dvavulcansupport.dll photoshopdva 22.0.0

dynamic-torqnative.dll Unified Extensibility Platform
uxp-6.3.3-1-7e78828

dynamiclink.dll photoshopdva 22.0.0

ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4

filterport.dll FilterPort 1.1 O

icucnv69.dll International Components for Unicode Build 13.1.a82691a


icudt69.dll International Components for Unicode Build 13.1.a82691a


icuin69.dll International Components for Unicode Build 13.1.a82691a


icuuc69.dll International Components for Unicode Build 13.1.a82691a


igestep30.dll IGES Reader 9.3.0.113

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
Library. 2021.6 (r0xbffe3c5b)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)

JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libzip.dll photoshopdva 22.0.0

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll photoshopdva 22.0.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
1.11.20220318.2.b713855

mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1

MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b

onnxruntime.dll Microsoft® Windows® Operating System
1.11.20220318.2.b713855

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2023 24.0

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard
Dll (64 bit) 11.2.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
11.2.0.100

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2023 24.0

PSViews.dll Adobe Photoshop 2023 24.0

ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4

sentry.dll Adobe-Sentry.dll 0.4.17

SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

TfKernel.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

utest.dll photoshopdva 22.0.0

VulcanControl.dll Vulcan Application Control Library 6.6.0.000

VulcanMessage5.dll Vulcan Message Library 6.6.0.000

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151

wu3d.dll U3D Writer 9.3.0.113

Unified Extensibility Platform uxp-6.3.3-1-7e78828

UPIC 2.5.0





Required plugins:



Accented Edges 24.0 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 24.0 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 24.0 - from the file “Filter Gallery.8bf”

Average 24.0 - from the file “Average.8bf”

Bas Relief 24.0 - from the file “Filter Gallery.8bf”

BMP 24.0 - from the file “Standard MultiPlugin.8bf”

Camera Raw 15.0 - from the file “Camera Raw.8bi”

Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”

Chalk && Charcoal 24.0 - from the file “Filter Gallery.8bf”

Charcoal 24.0 - from the file “Filter Gallery.8bf”

Chrome 24.0 - from the file “Filter Gallery.8bf”

Cineon 24.0 - from the file “Cineon.8bi”

Clouds 24.0 - from the file “Clouds.8bf”

Color Halftone 24.0 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 24.0 - from the file “Filter Gallery.8bf”

Conté Crayon 24.0 - from the file “Filter Gallery.8bf”

Craquelure 24.0 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 24.0 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 24.0 - from the file “Standard
MultiPlugin.8bf”

Crosshatch 24.0 - from the file “Filter Gallery.8bf”

Crystallize 24.0 - from the file “Standard MultiPlugin.8bf”

Cutout 24.0 - from the file “Filter Gallery.8bf”

Dark Strokes 24.0 - from the file “Filter Gallery.8bf”

De-Interlace 24.0 - from the file “Standard MultiPlugin.8bf”

Dicom 24.0 - from the file “Dicom.8bi”

Difference Clouds 24.0 - from the file “Clouds.8bf”

Diffuse Glow 24.0 - from the file “Filter Gallery.8bf”

Displace 24.0 - from the file “Standard MultiPlugin.8bf”

Dry Brush 24.0 - from the file “Filter Gallery.8bf”

Entropy 24.0 - from the file “statistics.8ba”

Export Color Lookup Tables 24.0 - from the file “Export3DLUT.8be”

Extrude 24.0 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 24.0 - from the file “FastCore.8bx”

Fibers 24.0 - from the file “Standard MultiPlugin.8bf”

Film Grain 24.0 - from the file “Filter Gallery.8bf”

Filter Gallery 24.0 - from the file “Filter Gallery.8bf”

Fresco 24.0 - from the file “Filter Gallery.8bf”

Glass 24.0 - from the file “Filter Gallery.8bf”

Glowing Edges 24.0 - from the file “Filter Gallery.8bf”

Grain 24.0 - from the file “Filter Gallery.8bf”

Graphic Pen 24.0 - from the file “Filter Gallery.8bf”

Halftone Pattern 24.0 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 24.0 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 24.0 - from the file “HDRMergeUI.8bf”

HSB/HSL 24.0 - from the file “Standard MultiPlugin.8bf”

IFF Format 24.0 - from the file “Standard MultiPlugin.8bf”

IGES 24.0 - from the file “U3D.8bi”

Ink Outlines 24.0 - from the file “Filter Gallery.8bf”

JPEG 2000 24.0 - from the file “JPEG2000.8bi”

Kurtosis 24.0 - from the file “statistics.8ba”

Lens Blur 24.0 - from the file “Lens Blur.8bf”

Lens Correction 24.0 - from the file “Lens Correction.8bf”

Lens Flare 24.0 - from the file “Standard MultiPlugin.8bf”

Liquify 24.0 - from the file “Liquify.8bf”

Luminar 4 17.0 - from the file “Luminar4.8bf”

Luminar AI 17.0 - from the file “LuminarAI.8bf”

Matlab Operation 24.0 - from the file “ChannelPort.8bf”

Maximum 24.0 - from the file “statistics.8ba”

Mean 24.0 - from the file “statistics.8ba”

Measurement Core 24.0 - from the file “MeasurementCore.8me”

Median 24.0 - from the file “statistics.8ba”

Mezzotint 24.0 - from the file “Standard MultiPlugin.8bf”

Minimum 24.0 - from the file “statistics.8ba”

MMXCore Routines 24.0 - from the file “MMXCore.8bx”

Mosaic Tiles 24.0 - from the file “Filter Gallery.8bf”

Multiprocessor Support 24.0 - from the file “MultiProcessor Support.8bx”

Neon Glow 24.0 - from the file “Filter Gallery.8bf”

Note Paper 24.0 - from the file “Filter Gallery.8bf”

NTSC Colors 24.0 - from the file “NTSC Colors.8bf”

Ocean Ripple 24.0 - from the file “Filter Gallery.8bf”

OpenEXR 24.0 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 24.0 - from the file “Filter Gallery.8bf”

Palette Knife 24.0 - from the file “Filter Gallery.8bf”

Patchwork 24.0 - from the file “Filter Gallery.8bf”

Paths to Illustrator 24.0 - from the file “Standard MultiPlugin.8bf”

PCX 24.0 - from the file “PCX.8bi”

Photocopy 24.0 - from the file “Filter Gallery.8bf”

Picture Package Filter 24.0 - from the file “ChannelPort.8bf”

Pinch 24.0 - from the file “Standard MultiPlugin.8bf”

Pixar 24.0 - from the file “Pixar.8bi”

Plaster 24.0 - from the file “Filter Gallery.8bf”

Plastic Wrap 24.0 - from the file “Filter Gallery.8bf”

Pointillize 24.0 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 24.0 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 24.0 - from the file “PBM.8bi”

Poster Edges 24.0 - from the file “Filter Gallery.8bf”

PRC 24.0 - from the file “U3D.8bi”

Radial Blur 24.0 - from the file “Standard MultiPlugin.8bf”

Radiance 24.0 - from the file “Radiance.8bi”

Range 24.0 - from the file “statistics.8ba”

Render Color Lookup Grid 24.0 - from the file “Export3DLUT.8be”

Reticulation 24.0 - from the file “Filter Gallery.8bf”

Ripple 24.0 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 24.0 - from the file “Filter Gallery.8bf”

Save for Web 24.0 - from the file “Save for Web.8be”

ScriptingSupport 24.0 - from the file “ScriptingSupport.8li”

Shear 24.0 - from the file “Standard MultiPlugin.8bf”

Skewness 24.0 - from the file “statistics.8ba”

Smart Blur 24.0 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 24.0 - from the file “Filter Gallery.8bf”

Solarize 24.0 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 24.0 - from the file “Filter Gallery.8bf”

Spherize 24.0 - from the file “Standard MultiPlugin.8bf”

Sponge 24.0 - from the file “Filter Gallery.8bf”

Sprayed Strokes 24.0 - from the file “Filter Gallery.8bf”

Stained Glass 24.0 - from the file “Filter Gallery.8bf”

Stamp 24.0 - from the file “Filter Gallery.8bf”

Standard Deviation 24.0 - from the file “statistics.8ba”

Substance NO VERSION - from the file “MaterialFilter.8bf”

Sumi-e 24.0 - from the file “Filter Gallery.8bf”

Summation 24.0 - from the file “statistics.8ba”

Targa 24.0 - from the file “Standard MultiPlugin.8bf”

Texturizer 24.0 - from the file “Filter Gallery.8bf”

Tiles 24.0 - from the file “Standard MultiPlugin.8bf”

Torn Edges 24.0 - from the file “Filter Gallery.8bf”

Twirl 24.0 - from the file “Standard MultiPlugin.8bf”

U3D 24.0 - from the file “U3D.8bi”

Underpainting 24.0 - from the file “Filter Gallery.8bf”

Vanishing Point 24.0 - from the file “VanishingPoint.8bf”

Variance 24.0 - from the file “statistics.8ba”

Water Paper 24.0 - from the file “Filter Gallery.8bf”

Watercolor 24.0 - from the file “Filter Gallery.8bf”

Wave 24.0 - from the file “Standard MultiPlugin.8bf”

WIA Support 24.0 - from the file “WIASupport.8li”

Wind 24.0 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 24.0 - from the file “WBMP.8bi”

ZigZag 24.0 - from the file “Standard MultiPlugin.8bf”



Optional and third party plugins:



Canon Layout Plug-In for Print Studio Pro 2.2.3.0 - from the file
“C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio
Pro\x64\CNPSPPLayout.8li”

Canon Print Studio Pro 2.2.3.0 - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio Pro\x64\CNPSPP01.8li”

Canon Print Studio Pro Export 2.2.3.0 - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio Pro\x64\CNPSPP03.8be”

PSP 2.2.3.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop
2023\Plug-ins\Print Studio Pro\x64\CNPSPP02.8bf”



Duplicate and Disabled plugins: NONE





Plugins that failed to load:



Canon Layout Plug-In for Print Studio Pro NO VERSION - - from the file
“C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio
Pro\CNPSPPLayout.8li”

Canon Print Studio Pro Export NO VERSION - - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio Pro\CNPSPP03.8be”

Canon Print Studio Pro NO VERSION - - from the file “C:\Program
Files\Adobe\Adobe Photoshop 2023\Plug-ins\Print Studio Pro\CNPSPP01.8li”

PSP NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop
2023\Plug-ins\Print Studio Pro\CNPSPP02.8bf”





Unified Extensibility Platform - Extensions:



Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common
Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"

CDO: 1.127.1

CmdN: 1.14.4

CDP: 1.151.0

Projects: 1.4.8

Loaded at: 252 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder"

Loaded at: 10868 ms - launch time impact: 0 ms

ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 25.5.1.0 - from the file "Required
Folder"

Loaded at: 10868 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder"

Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder"

Loaded at: 257 ms - launch time impact: 0 ms

Watermark 3 (Prepared) 3.0.1.0 - from the file "Plugin Market Place"

Easy Panel (Prepared) 1.0.0.0 - from the file "Plugin Market Place"

Luminosity Masks - ARCPanel 3.0 (Prepared) 3.0.15.0 - from the file
"Plugin Market Place"

CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program
Files\Common
Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"

CAPTURE: 2.0.41 STOCK: 4.0.2

Neural Filters (Prepared) 1.14.7.0 - from the file "Required Folder"

Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"

Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required
Folder"

Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required
Folder"

Loaded at: 10869 ms - launch time impact: 0 ms

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required
Folder"

Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

IC popup message (Loaded) 1.0.0.0

Loaded at: 8850 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 8850 ms - launch time impact: 0 ms

Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required
Folder"

Loaded at: 10524 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder"

Loaded at: 10870 ms - launch time impact: 0 ms



Extensions:



Libraries 1.0.0 - from the file “C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”

RealLookLongShadow 1.2.0 - from the file “C:\Users\Russell
Purdum\AppData\Roaming\Adobe\CEP\extensions\com.YanovDI.RealLookLongShadow.1
.2\index.html”

com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file
“C:\Program Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\s
tock-panel-licensing\index.html”

com.adobe.capture.extension 2.0.41 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\c
apture\capture.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop
2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Interactive Luminosity Masks 3.3.0 - from the file “C:\Program Files
(x86)\Common
Files\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveLuminosityMask
s\index.html”

Skin Beauty Retouch Free 1.3.5 - from the file “C:\Program Files
(x86)\Common Files\Adobe\CEP\extensions\SkinBeautyRetouch.Free\index.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop
2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program
Files\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html




Installed TWAIN devices: NONE

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Adobe Employee ,
Nov 08, 2022 Nov 08, 2022

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Thank you for your sysinfo and reply @rpurdum, lets try to clean out the preference file as this sounds like something has become corrupted.

 

For Ps:

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

For Ps Beta:

/Users/yoourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

Let us know if this works for you.

 

Thank you,

Cory

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