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Photoshop locks up

New Here ,
Apr 27, 2024 Apr 27, 2024

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The programs starts up and works fine for a few images and then willl lock up when opening a new image.  The computer is fine and other program work fine. Can't close the photoshop program, requires a logoff to close photoshop.

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Participant ,
Apr 27, 2024 Apr 27, 2024

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Ya, I noticed this as well. What I found was that I had something generating. Maybe you had something generating?
Consider clearing your cache.

https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html#:~:text=This%20issue%20is%20caused%20b....

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Hi @rickrules do you have the same issue with Ps release version or just Ps beta?

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

Thanks,

Cory - Photoshop Product Manager

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