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Photoshop on the Web (Linux Distros)

Community Expert ,
Sep 29, 2023 Sep 29, 2023

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As a user of Photoshop on the desktop and iPad, I don't find many occassions to use Photoshop Web. The one time I would find it useful is when I'm on my little Linux box (Pop!_OS). However, it doesn't seem to work in either Chrome (Chromium) or Firefox. The web app hangs when trying to load or create a document.

Photoshop on the Web
Pop!_OS 22.04 LTS 64bit
Chromium Version 117.0.5938.132 (Official Build) (64-bit)
Firefox Version 118.0.1 (64-bit)

Steps to reproduce:
1.) Open Ps Web in the Chromium or Firefox browser on a Linux distro (in this instance Pop!_OS);
2.) create a new document;
3.) wait for new PSDC to be created.

Expected behavior:
Photoshop Web creates the new document and is ready to work.

Actual Result:
The "Creating document" dialog message continues to spin and never actually loads a saved document or starts a new document.

Screenshot from 2023-09-29 11-27-20.png

 

I understand it might not be "officially supported" but being that its a web app running in the browser, it seems like it should work. Is there any simple explanation as to why it wouldn't work?

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Hi!

I was just wondering--hoe is your internet connection? What is your upload and download speed?

Michelle

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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It runs in a supported browser. The operating sysetm shouldn't really matter. And I'd love to hear from someone at Adobe as to why it wouldn't work. 

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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If you're suggesting that this is caused by my connnection speed, that's not it. It works in Windows at the same location.

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

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Thanks! That is good to know.

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