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"Time to update!" brown alert box won't go away with update.

New Here ,
Sep 11, 2023 Sep 11, 2023

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Hello. I am on a Mac and logged into Creative Cloud. I am on the latest version of Photoshop Beta 25.0 and it says that I am running the most recent version.

In Photoshop Beta, "Time to update!" brown alert box won't go away even though I have most recent verson installed. When trying to work in Photoshop Beta, I can't access the dialog boxes along the top of the right side as this update box is covering them up. There is no "X" to close the alert and going to the included link does not close this alert either. I have tried restarting cloud and the app, as well.

Here is the message:

"Time to update! It has been five weeks since this Prerelease build was released. Please install the latest build via Creative Cloud to stay up-to-date with features and fixes. See Prerelease Announcements Online"

Thank you in advance for any help.

 

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correct answers 1 Correct answer

New Here , Sep 11, 2023 Sep 11, 2023

Axel, thanks for the speedy message!  Reset and reinstall of Creative Cloud did not work for me, so I tried uninstall of PS Beta and now the 25.1 version shows up for install 👍.  Installing now. Hopefully I don't have to do this every time, but not that horrible for a fix.

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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quote

Hello. I am on a Mac and logged into Creative Cloud. I am on the latest version of Photoshop Beta 25.0 and it says that I am running the most recent version.

 

By @A. Liebl

 

You are not on the latest version, it's 25.1

 

To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

  • Win: Ctrl + Alt + R
  • Mac: Cmd + Opt + R

 

If that fails, try to repair: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
If this also doesn't help go uninstall/reinstall per the link above.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Sep 11, 2023 Sep 11, 2023

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Axel, thanks for the speedy message!  Reset and reinstall of Creative Cloud did not work for me, so I tried uninstall of PS Beta and now the 25.1 version shows up for install 👍.  Installing now. Hopefully I don't have to do this every time, but not that horrible for a fix.

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New Here ,
Dec 30, 2023 Dec 30, 2023

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Did you get it fixed?  I'm having the same problem. Very frustrating.

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New Here ,
Dec 30, 2023 Dec 30, 2023

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I have the same problem, so annoying!  I also updated as it stated.  It shouldn't be this difficult.

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