Save, close and open a file, show me a error

Report · Jun 19, 2023

Photoshop Beta - Versão 24.7 m.2205
Windows 11
Eu consigo abrir o photoshop e abrir uma imagem, porém quando tento fechar o arquivo, salvar ou até mesmo fechar o software do photoshop, ele me dá o seguinte erro:

"Could not complete your request because of a program error."

Tentei usar o plugin "User Diagnostics" e ao clicar em "Submit", o programa me traz o mesmo erro.

Report · Jun 19, 2023

Hi @Fábrica30594141b3e5 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

Report · Jun 20, 2023

Adobe Photoshop Version: 24.7.0 20230612.m.2205 9cfa76c x64
Number of Launches: 8
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1848
System architecture: AMD CPU Family:15, Model:0, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3793 MHz
Built-in memory: 14226 MB
Free memory: 9758 MB
Memory available to Photoshop: 10357 MB
Memory used by Photoshop: 75 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Sophia Info:
-Ps_Feature_Flag campaignID:56808 variationID:172683
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: AMD Radeon(TM) Graphics
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 9,489 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=336162402 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64

[690 ms]
Start sniffer 2023-06-20 07:00:27
# Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=336162402 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64

{102 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon(TM) Graphics index=0)

# devices: 1
Device 0
Name: AMD Radeon(TM) Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 9,489 MB
VRAM: 2,031 MB
Dedicated System RAM: 0 MB
Shared System RAM: 7,458 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2023-04-20 000000.000000-000
Driver age: 2 months
Driver version: 31.0.14051.5006
Supports UMA: SUPPORTED
D3D-ID: 5688
End platform native
{192 ms}

{192 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon(TM) Graphics index=0)

Display 1
Display: \\.\DISPLAY6
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon(TM) Graphics index=1)

# devices: 2
Device 0
Name: AMD Radeon(TM) Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,130 MB
VRAM: 2,130 MB
Dedicated System RAM: 0 MB
Shared System RAM: 7,458 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 23.4.3.230420)
Device version: 4.6 (4.6.0 Compatibility Profile Context 23.4.3.230420)
Vendor name: AMD
Driver date: 2023-04-20 000000.000000-000
Driver age: 2 months
Driver version: 31.0.14051.5006
GLSL version: 4.60 (4.60)

Device 1
Name: AMD Radeon(TM) Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY6
GPU accessible RAM: 1,019 MB
VRAM: 1,019 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,220 MB
API version: 4.6 (4.6.0 Compatibility Profile Context 23.4.3.230420)
Device version: 4.6 (4.6.0 Compatibility Profile Context 23.4.3.230420)
Vendor name: AMD
Driver date: 2015-06-29 000000.000000-000
Driver age: 96 months
Driver version: 9.18.13.4174
GLSL version: 4.60 (4.60)
End platform OpenGL
{283 ms}

{283 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: gfx90c
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 7,539 MB
VRAM: 7,539 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3516.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3516.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 21 GB / s
Compute score: 566.575
Device name string: gfx90c
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.

Device 1
Name: GeForce GT 240
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.1 (OpenCL 1.1 CUDA 6.5.51)
Device version: 1.0 (OpenCL 1.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 0 GB / s
Compute score: 0
Device name string: GeForce GT 240
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{605 ms}

Exit code kExitNormal
End sniffer 2023-06-20 07:00:27
[kStatusNormal, kExitNormal]

[690 ms]
Finish RunAllAPIs

[4338 ms]
Start GetSnifferResult

[4338 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970857593523562236
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\Dell\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 236.4G, 43.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec
AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
CRClient.dll Adobe Crash Reporter Client DLL 12.1.0.202305231609_434b669
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.7
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.7
PSViews.dll Adobe Photoshop 2023 24.7
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e41acba 79.e41acba
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0

Required plugins:

Accented Edges 24.7 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.7 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.7 - from the file “Filter Gallery.8bf”
Average 24.7 - from the file “Average.8bf”
Bas Relief 24.7 - from the file “Filter Gallery.8bf”
BMP 24.7 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.7 - from the file “Filter Gallery.8bf”
Charcoal 24.7 - from the file “Filter Gallery.8bf”
Chrome 24.7 - from the file “Filter Gallery.8bf”
Cineon 24.7 - from the file “Cineon.8bi”
Clouds 24.7 - from the file “Clouds.8bf”
Color Halftone 24.7 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.7 - from the file “Filter Gallery.8bf”
Conté Crayon 24.7 - from the file “Filter Gallery.8bf”
Craquelure 24.7 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.7 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.7 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.7 - from the file “Filter Gallery.8bf”
Crystallize 24.7 - from the file “Standard MultiPlugin.8bf”
Cutout 24.7 - from the file “Filter Gallery.8bf”
Dark Strokes 24.7 - from the file “Filter Gallery.8bf”
De-Interlace 24.7 - from the file “Standard MultiPlugin.8bf”
Dicom 24.7 - from the file “Dicom.8bi”
Difference Clouds 24.7 - from the file “Clouds.8bf”
Diffuse Glow 24.7 - from the file “Filter Gallery.8bf”
Displace 24.7 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.7 - from the file “Filter Gallery.8bf”
Entropy 24.7 - from the file “statistics.8ba”
Export Color Lookup Tables 24.7 - from the file “Export3DLUT.8be”
Extrude 24.7 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.7 - from the file “FastCore.8bx”
Fibers 24.7 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.7 - from the file “Filter Gallery.8bf”
Filter Gallery 24.7 - from the file “Filter Gallery.8bf”
Fresco 24.7 - from the file “Filter Gallery.8bf”
Glass 24.7 - from the file “Filter Gallery.8bf”
Glowing Edges 24.7 - from the file “Filter Gallery.8bf”
Grain 24.7 - from the file “Filter Gallery.8bf”
Graphic Pen 24.7 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.7 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.7 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.7 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.7 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.7 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.7 - from the file “Filter Gallery.8bf”
JPEG 2000 24.7 - from the file “JPEG2000.8bi”
Kurtosis 24.7 - from the file “statistics.8ba”
Lens Blur 24.7 - from the file “Lens Blur.8bf”
Lens Correction 24.7 - from the file “Lens Correction.8bf”
Lens Flare 24.7 - from the file “Standard MultiPlugin.8bf”
Liquify 24.7 - from the file “Liquify.8bf”
Matlab Operation 24.7 - from the file “ChannelPort.8bf”
Maximum 24.7 - from the file “statistics.8ba”
Mean 24.7 - from the file “statistics.8ba”
Measurement Core 24.7 - from the file “MeasurementCore.8me”
Median 24.7 - from the file “statistics.8ba”
Mezzotint 24.7 - from the file “Standard MultiPlugin.8bf”
Minimum 24.7 - from the file “statistics.8ba”
MMXCore Routines 24.7 - from the file “MMXCore.8bx”
Mosaic Tiles 24.7 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.7 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.7 - from the file “Filter Gallery.8bf”
Note Paper 24.7 - from the file “Filter Gallery.8bf”
NTSC Colors 24.7 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.7 - from the file “Filter Gallery.8bf”
OpenEXR 24.7 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.7 - from the file “Filter Gallery.8bf”
Palette Knife 24.7 - from the file “Filter Gallery.8bf”
Patchwork 24.7 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.7 - from the file “Standard MultiPlugin.8bf”
PCX 24.7 - from the file “PCX.8bi”
Photocopy 24.7 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.7 - from the file “ChannelPort.8bf”
Pinch 24.7 - from the file “Standard MultiPlugin.8bf”
Pixar 24.7 - from the file “Pixar.8bi”
Plaster 24.7 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.7 - from the file “Filter Gallery.8bf”
Pointillize 24.7 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.7 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.7 - from the file “PBM.8bi”
Poster Edges 24.7 - from the file “Filter Gallery.8bf”
Radial Blur 24.7 - from the file “Standard MultiPlugin.8bf”
Radiance 24.7 - from the file “Radiance.8bi”
Range 24.7 - from the file “statistics.8ba”
Render Color Lookup Grid 24.7 - from the file “Export3DLUT.8be”
Reticulation 24.7 - from the file “Filter Gallery.8bf”
Ripple 24.7 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.7 - from the file “Filter Gallery.8bf”
Save for Web 24.7 - from the file “Save for Web.8be”
ScriptingSupport 24.7 - from the file “ScriptingSupport.8li”
Shear 24.7 - from the file “Standard MultiPlugin.8bf”
Skewness 24.7 - from the file “statistics.8ba”
Smart Blur 24.7 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.7 - from the file “Filter Gallery.8bf”
Solarize 24.7 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.7 - from the file “Filter Gallery.8bf”
Spherize 24.7 - from the file “Standard MultiPlugin.8bf”
Sponge 24.7 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.7 - from the file “Filter Gallery.8bf”
Stained Glass 24.7 - from the file “Filter Gallery.8bf”
Stamp 24.7 - from the file “Filter Gallery.8bf”
Standard Deviation 24.7 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.7 - from the file “Filter Gallery.8bf”
Summation 24.7 - from the file “statistics.8ba”
Targa 24.7 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.7 - from the file “Filter Gallery.8bf”
Tiles 24.7 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.7 - from the file “Filter Gallery.8bf”
Twirl 24.7 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.7 - from the file “Filter Gallery.8bf”
Vanishing Point 24.7 - from the file “VanishingPoint.8bf”
Variance 24.7 - from the file “statistics.8ba”
Water Paper 24.7 - from the file “Filter Gallery.8bf”
Watercolor 24.7 - from the file “Filter Gallery.8bf”
Wave 24.7 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.7 - from the file “WIASupport.8li”
Wind 24.7 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.7 - from the file “WBMP.8bi”
ZigZag 24.7 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 234 ms - launch time impact: 46 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 4905 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 238 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 240 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 3376 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder"
Loaded at: 4906 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.27.4.0 - from the file "Required Folder"
Loaded at: 4908 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 4909 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.0.4.0 - from the file "Required Folder"
Loaded at: 4910 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop User Diagnostics (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\user-diagnostics/"
Loaded at: 2848 ms - launch time impact: 0 ms
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4212 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4213 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder"
Loaded at: 4913 ms - launch time impact: 18 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 42

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

Report · Jun 20, 2023

Mesma coisa aqui pra mim!

Report · Jun 20, 2023

Hi @Fábrica30594141b3e5 @Eduarda B. Corrêa are you both on AMD Ryzen machines?

What does Photoshop Help Menu/GPU Compatibility show?

Report · Jun 20, 2023

Here's mine.. but it is in portuguese:

Versão Adobe Photoshop: 24.7.0 20230612.m.2205 9cfa76c x64
Número de lançamentos: 73
Sistema Operacional: Windows 10 64-bits
Versão: 10 10.0.19044.2006
Arquitetura do sistema: Intel Família CPU:6, Modelo:5, Etapa:5 cp, MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1 e SSE4.2, AVX, AVX2, HyperThreading
Contagem de processadores físicos: 6
Contagem de processadores lógicos: 12
Velocidade do processador: 2904 MHz
Memória interna: 16297 MB
Memória livre: 10436 MB
Memória disponível para Photoshop: 12013 MB
Memória usada pelo Photoshop: 70 %
Manipulador de falhas: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Cliente de edição ao vivo versão SDK: 4.0.0
Versão do auxiliar de credenciais de conteúdo: 0.5.3
Renderizador D3D3D12Warp: Desativado.
Tela de lona: Ativado.
Camadas do alias: Desativado.
Highbeam: Ativado.
Tamanho de ladrilhos de cache: 1024K
Níveis do cache de imagem: 4
Visualização da fonte: Média
Versão HarfBuzz: 4.3.0
TextEngine: mecanismo de texto unificado
======= GPU
API nativo estável: Verdadeiro
API OpenGL estável: Verdadeiro
API OpenCL estável: Verdadeiro
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Radeon RX550/550 Series
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,028 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.0
Windows required feature level: 12.0
Windows has required feature level: 1
Vídeo: 1
Limites do monitor: parte superior= 0, esquerda= 0, parte inferior= 1080, direita= 1920
Vídeo: 2
Limites do monitor: parte superior= 0, esquerda= 1920, parte inferior= 1080, direita= 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=4058450854 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64

[753 ms]
Start sniffer 2023-06-20 10:38:23
# Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=4058450854 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230612.m.2205 9cfa76c x64

{1910967251 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX550/550 Series index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX550/550 Series index=0)

# devices: 1
Device 0
Name: Radeon RX550/550 Series
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 2,028 MB
VRAM: 2,028 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,544 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2022-01-25 000000.000000-000
Driver age: 17 months
Driver version: 30.0.14023.7007
Supports UMA: UNSUPPORTED
D3D-ID: 27039
End platform native
{1910967364 ms}

{1910967364 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX550/550 Series index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Radeon RX550/550 Series index=0)

# devices: 1
Device 0
Name: Radeon RX550/550 Series
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 2,126 MB
VRAM: 2,126 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,544 MB
API version: 4.6 (4.6.14802 Compatibility Profile Context 22.2.1 30.0.14023.7007)
Device version: 4.6 (4.6.14802 Compatibility Profile Context 22.2.1 30.0.14023.7007)
Vendor name: AMD
Driver date: 2022-01-25 000000.000000-000
Driver age: 17 months
Driver version: 30.0.14023.7007
GLSL version: 4.60 (4.60)
End platform OpenGL
{1910967551 ms}

{1910967551 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: gfx803
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3354.13))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3354.13))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 81 GB / s
Compute score: 553.183
Device name string: gfx803
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{1910967873 ms}

Exit code kExitNormal
End sniffer 2023-06-20 10:38:24
[kStatusNormal, kExitNormal]

[753 ms]
Finish RunAllAPIs

[1506 ms]
Start GetSnifferResult

[1506 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo de licença: Assinatura
Número de série: 99460702812572025975
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Demarcador de arquivo temporário: C:\Users\EDUARD~1.COR\AppData\Local\Temp\
O rascunho do Photoshop tem E/S assíncrona ativado
Volume de trabalho(s):
Inicialização, 446,5G, 150,5G livre
Pasta de plug-ins necessários: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Pasta de plug-ins principais: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Componentes instalados:
ACE.dll ACE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.8567dec 79.8567dec
AdobeXMP.dll Adobe XMP Core 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPFiles.dll Adobe XMP Files 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AdobeXMPScript.dll Adobe XMP Script 2023/03/23-08:56:37 79.a8d4753 79.a8d4753
AGM.dll AGM 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/04/04-19:10:45 79.8b163e2 79.8b163e2
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
BIBUtils.dll BIBUtils 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/04/13-10:44:44 79.e061fb0 79.e061fb0
CRClient.dll Adobe Crash Reporter Client DLL 12.1.0.202305231609_434b669
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/03/10-17:55:06 79.6dcde51 79.6dcde51
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/03/30-19:06:20 79.fb3b9df 79.fb3b9df
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.7
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.7
PSViews.dll Adobe Photoshop 2023 24.7
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e41acba 79.e41acba
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Plataforma de extensibilidade unificada uxp-7.1.0-11-16f02e5
UPIC 2.6.0

Plug-ins necessários:

Afresco 24.7 - do arquivo “Filter Gallery.8bf”
Aquarela 24.7 - do arquivo “Filter Gallery.8bf”
Arestas Acentuadas 24.7 - do arquivo “Filter Gallery.8bf”
Arestas Brilhantes 24.7 - do arquivo “Filter Gallery.8bf”
Arestas Posterizadas 24.7 - do arquivo “Filter Gallery.8bf”
Arestas Rasgadas 24.7 - do arquivo “Filter Gallery.8bf”
Assimetria 24.7 - do arquivo “statistics.8ba”
Baixo-Relevo 24.7 - do arquivo “Filter Gallery.8bf”
Bastão de Borrar 24.7 - do arquivo “Filter Gallery.8bf”
Bico de Pena 24.7 - do arquivo “Filter Gallery.8bf”
BMP 24.7 - do arquivo “Standard MultiPlugin.8bf”
Bordado 24.7 - do arquivo “Filter Gallery.8bf”
Brilho Difuso 24.7 - do arquivo “Filter Gallery.8bf”
Camera Raw 15.4 - do arquivo “Camera Raw.8bi”
Carvão 24.7 - do arquivo “Filter Gallery.8bf”
Centro da Medida 24.7 - do arquivo “MeasurementCore.8me”
Cineon 24.7 - do arquivo “Cineon.8bi”
Cisalhamento 24.7 - do arquivo “Standard MultiPlugin.8bf”
Coordenadas Polares 24.7 - do arquivo “Standard MultiPlugin.8bf”
Cores NTSC 24.7 - do arquivo “NTSC Colors.8bf”
Correção de Lente 24.7 - do arquivo “Lens Correction.8bf”
Cortar e corrigir fotos 24.7 - do arquivo “CropPhotosAuto.8li”
Craquelé 24.7 - do arquivo “Filter Gallery.8bf”
Crayon Conté 24.7 - do arquivo “Filter Gallery.8bf”
Cristalizar 24.7 - do arquivo “Standard MultiPlugin.8bf”
Cromo 24.7 - do arquivo “Filter Gallery.8bf”
Curtose 24.7 - do arquivo “statistics.8ba”
Demarcadores para o Illustrator 24.7 - do arquivo “Standard MultiPlugin.8bf”
Desentrelaçamento 24.7 - do arquivo “Standard MultiPlugin.8bf”
Desfoque de Lente 24.7 - do arquivo “Lens Blur.8bf”
Desfoque Inteligente 24.7 - do arquivo “Standard MultiPlugin.8bf”
Desfoque Radial 24.7 - do arquivo “Standard MultiPlugin.8bf”
Desvio Padrão 24.7 - do arquivo “statistics.8ba”
Dicom 24.7 - do arquivo “Dicom.8bi”
Dissolver 24.7 - do arquivo “Liquify.8bf”
Entropia 24.7 - do arquivo “statistics.8ba”
Esferização 24.7 - do arquivo “Standard MultiPlugin.8bf”
Espátula 24.7 - do arquivo “Filter Gallery.8bf”
Esponja 24.7 - do arquivo “Filter Gallery.8bf”
Estampa 24.7 - do arquivo “Filter Gallery.8bf”
Exportar as tabelas de pesquisa de cores 24.7 - do arquivo “Export3DLUT.8be”
Extrusão 24.7 - do arquivo “Standard MultiPlugin.8bf”
Fibras 24.7 - do arquivo “Standard MultiPlugin.8bf”
Filtro Camera Raw 15.4 - do arquivo “Camera Raw.8bi”
Filtro Cortar e Corrigir Fotos 24.7 - do arquivo “Standard MultiPlugin.8bf”
Filtro do Pacote de Figuras 24.7 - do arquivo “ChannelPort.8bf”
Formato IFF 24.7 - do arquivo “Standard MultiPlugin.8bf”
Foto Granulada 24.7 - do arquivo “Filter Gallery.8bf”
Fotocópia 24.7 - do arquivo “Filter Gallery.8bf”
Galeria de filtros 24.7 - do arquivo “Filter Gallery.8bf”
Gesso 24.7 - do arquivo “Filter Gallery.8bf”
Giz e Carvão 24.7 - do arquivo “Filter Gallery.8bf”
Grande angular adaptável 24.7 - do arquivo “Adaptive Wide Angle.8bf”
Granulado 24.7 - do arquivo “Filter Gallery.8bf”
Hachura 24.7 - do arquivo “Filter Gallery.8bf”
Halide Bottlenecks 24.7 - do arquivo “HalideBottlenecks.8bx”
HDRMergeUI 24.7 - do arquivo “HDRMergeUI.8bf”
HSB/HSL 24.7 - do arquivo “Standard MultiPlugin.8bf”
Intervalo 24.7 - do arquivo “statistics.8ba”
JPEG 2000 24.7 - do arquivo “JPEG2000.8bi”
Ladrilhos 24.7 - do arquivo “Standard MultiPlugin.8bf”
Ladrilhos do Mosaico 24.7 - do arquivo “Filter Gallery.8bf”
Lápis de Cor 24.7 - do arquivo “Filter Gallery.8bf”
Marola 24.7 - do arquivo “Filter Gallery.8bf”
Matlab Operation 24.7 - do arquivo “ChannelPort.8bf”
Matriz de Meio-Tom 24.7 - do arquivo “Filter Gallery.8bf”
Máximo 24.7 - do arquivo “statistics.8ba”
Média 24.7 - do arquivo “Average.8bf”
Mediana 24.7 - do arquivo “statistics.8ba”
Meia-Tinta 24.7 - do arquivo “Standard MultiPlugin.8bf”
Meio-Tom em Cores 24.7 - do arquivo “Standard MultiPlugin.8bf”
Mesclagem 24.7 - do arquivo “Standard MultiPlugin.8bf”
Mínimo 24.7 - do arquivo “statistics.8ba”
Néon 24.7 - do arquivo “Filter Gallery.8bf”
Nuvens 24.7 - do arquivo “Clouds.8bf”
Nuvens por Diferença 24.7 - do arquivo “Clouds.8bf”
Ondas 24.7 - do arquivo “Standard MultiPlugin.8bf”
Ondulação 24.7 - do arquivo “Standard MultiPlugin.8bf”
OpenEXR 24.7 - do arquivo “Standard MultiPlugin.8bf”
Papel de Carta 24.7 - do arquivo “Filter Gallery.8bf”
Papel Molhado 24.7 - do arquivo “Filter Gallery.8bf”
Pastéis Ásperos 24.7 - do arquivo “Filter Gallery.8bf”
PCX 24.7 - do arquivo “PCX.8bi”
Pincel a Seco 24.7 - do arquivo “Filter Gallery.8bf”
Pixar 24.7 - do arquivo “Pixar.8bi”
Plastificação 24.7 - do arquivo “Filter Gallery.8bf”
Pontilhar 24.7 - do arquivo “Standard MultiPlugin.8bf”
Ponto de Fuga 24.7 - do arquivo “VanishingPoint.8bf”
Portable Bit Map 24.7 - do arquivo “PBM.8bi”
Radiance 24.7 - do arquivo “Radiance.8bi”
Rastro da Tinta 24.7 - do arquivo “Filter Gallery.8bf”
Recorte de Arestas 24.7 - do arquivo “Filter Gallery.8bf”
Redemoinho 24.7 - do arquivo “Standard MultiPlugin.8bf”
Reflexo de Flash 24.7 - do arquivo “Standard MultiPlugin.8bf”
Renderizar a grade de pesquisa de cores 24.7 - do arquivo “Export3DLUT.8be”
Respingo 24.7 - do arquivo “Filter Gallery.8bf”
Reticulação 24.7 - do arquivo “Filter Gallery.8bf”
Rotinas FastCore 24.7 - do arquivo “FastCore.8bx”
Rotinas MMXCore 24.7 - do arquivo “MMXCore.8bx”
Salvar para Web 24.7 - do arquivo “Save for Web.8be”
Solarização 24.7 - do arquivo “Solarize.8bf”
Somatória 24.7 - do arquivo “statistics.8ba”
SP Substance Suite NO VERSION - do arquivo “MaterialSuite.8li”
Substance NO VERSION - do arquivo “MaterialFilter.8bf”
Sucção 24.7 - do arquivo “Standard MultiPlugin.8bf”
Sumi-e 24.7 - do arquivo “Filter Gallery.8bf”
Suporte a Multiprocessamento 24.7 - do arquivo “MultiProcessor Support.8bx”
Suporte para Scripts 24.7 - do arquivo “ScriptingSupport.8li”
Suporte WIA 24.7 - do arquivo “WIASupport.8li”
Targa 24.7 - do arquivo “Standard MultiPlugin.8bf”
Texturizador 24.7 - do arquivo “Filter Gallery.8bf”
Tinta-Base 24.7 - do arquivo “Filter Gallery.8bf”
Toques de Tinta 24.7 - do arquivo “Filter Gallery.8bf”
Traçado Angular 24.7 - do arquivo “Filter Gallery.8bf”
Traçado Borrifado 24.7 - do arquivo “Filter Gallery.8bf”
Traçado Escuro 24.7 - do arquivo “Filter Gallery.8bf”
Valor médio 24.7 - do arquivo “statistics.8ba”
Variância 24.7 - do arquivo “statistics.8ba”
Vento 24.7 - do arquivo “Standard MultiPlugin.8bf”
Vidro 24.7 - do arquivo “Filter Gallery.8bf”
Vitral 24.7 - do arquivo “Filter Gallery.8bf”
WBMP 24.7 - do arquivo “WBMP.8bi”
Ziguezague 24.7 - do arquivo “Standard MultiPlugin.8bf”

Plug-ins opcionais e de terceiros: NENHUM

Plug-ins duplicados e desativados: NENHUM

Plug-ins com falha no carregamento: NENHUM

Plataforma de extensibilidade unificada - Extensões:

Home Screen (carregado) 6.6.1.2 - do arquivo "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Carregado em: 125 ms - impacto no momento de inicialização: 51 ms
ccx-timeline (Preparado) 3.1.10.0 - do arquivo "Pasta necessária"
CCX Commenting UXP Webview (carregado) 27.3.1.0 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 0 ms
Beta Feedback (carregado) 1.15.1.0 - do arquivo "Pasta necessária"
Carregado em: 7024640 ms - impacto no momento de inicialização: 0 ms
CCX Sharesheet UXP (Preparado) 24.10.0.0 - do arquivo "Pasta necessária"
Photoshop Cloud Value Dialog (carregado) 1.0.1.0 - do arquivo "Pasta necessária"
Carregado em: 125 ms - impacto no momento de inicialização: 0 ms
Share Panel (carregado) 1.0.6.0 - do arquivo "Pasta necessária"
Carregado em: 125 ms - impacto no momento de inicialização: 0 ms
Content Credentials (carregado) 0.37.3.0 - do arquivo "Pasta necessária"
Carregado em: 12109 ms - impacto no momento de inicialização: 141 ms
CC Libraries Panel (Preparado) 3.22.9.0 - do arquivo "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (carregado) 0.1.6.0 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 0 ms
Photoshop Adjustments Panel (carregado) 1.27.4.0 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 1 ms
Photoshop UXP Export-As (Preparado) 5.8.23.0 - do arquivo "Pasta necessária"
Photoshop Facepile (carregado) 1.2.1.0 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 0 ms
Photoshop In App Messaging (carregado) 4.0.4.0 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 0 ms
Photoshop Selection Feedback (Preparado) 0.5.0.0 - do arquivo "Pasta necessária"
Plugins Panel (Preparado) 1.4.3.0 - do arquivo "Pasta necessária"
IC popup message (carregado) 1.0.0.0
Carregado em: 3234 ms - impacto no momento de inicialização: 0 ms
Multilayer Protection (carregado) 1.0.0.0
Carregado em: 3234 ms - impacto no momento de inicialização: 0 ms
Discover Panel (carregado) 3.6.0.51 - do arquivo "Pasta necessária"
Carregado em: 12843 ms - impacto no momento de inicialização: 22 ms
Neural Filters (Registrado) 1.15.0.95 - do arquivo "Pasta necessária"
Tempo de varredura: 0 ms - Entradas: 35

Extensões:

Bibliotecas 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Dispositivos TWAIN instalados: NENHUM

Report · Jun 20, 2023

@Eduarda B. Corrêa for yours you definitely need to update your RX550 drivers - they are over a year and a half out of date. Also your RX550 is slightly slower than recommended speeds - Adobe recommends 2,000 ops/sec and yours comes in at only 1200.

Report · Jun 23, 2023

Got it! Gonna tell the IT department. Thank you so much (:

Report · Jun 20, 2023

Everything is OK.

Report · Jun 20, 2023

Hi @Fábrica30594141b3e5 the other thing I noticed is you have two GPUs one integrated (gfx) and your main one.

Try disabling the integrated GPU: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

Report · Jun 20, 2023

PERFECT! Thank you so much!

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