• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Saving screen freezes v25.5 m2464

Explorer ,
Jan 15, 2024 Jan 15, 2024

Copy link to clipboard

Copied

When I saved a file in Photoshop Beta v25.5 m2464 on Windows 11 23H2 22631.3007 my Save Window froze and simply said, “Working on it…”. It was only a small simple file, single layer, with a transparent background. Had to use task manager to stop Photoshop.

TOPICS
Desktop-Windows

Views

162

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Feb 18, 2024 Feb 18, 2024

I'm using Beta 25.6 currently, and I haven't had that problem since, as I'm uploading the new Betas as they're released. I did reset my preference though, using Shift + Alt + Ctrl, and it fixed my window's magnification problem where while applying a zoom to one open window, it would apply the same zoom to other open window tabs. Now each window retains it zoom level.

Votes

Translate

Translate
Explorer ,
Jan 15, 2024 Jan 15, 2024

Copy link to clipboard

Copied

It just happened again, so I consider this a showstopper. Here's a screenshot of the save screen. The only way to exit Photoshop is via terminating the process in task manager. 

Photoshop Beta v25.5 m2464 Save Screen freeze.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

Copy link to clipboard

Copied

Hi @Mark28946455pilv are you having this issue with Ps release version or just Ps beta?

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 18, 2024 Feb 18, 2024

Copy link to clipboard

Copied

LATEST

I'm using Beta 25.6 currently, and I haven't had that problem since, as I'm uploading the new Betas as they're released. I did reset my preference though, using Shift + Alt + Ctrl, and it fixed my window's magnification problem where while applying a zoom to one open window, it would apply the same zoom to other open window tabs. Now each window retains it zoom level.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines