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This beta version crashed as soon as it started

New Here ,
Jun 06, 2023 Jun 06, 2023

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This beta version crashed as soon as it started, and the detailed error message is as follows:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Photoshop 2023 [81701]
Path: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2023
Identifier: com.adobe.Photoshop
Version: 24.6.0 (24.6.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-06-07 11:00:09.0640 +0800
OS Version: macOS 12.6.6 (21G646)
Report Version: 12
Anonymous UUID: 59E0457A-659C-BEBD-B018-95C7E47E632E

Sleep/Wake UUID: A56ECFD3-62B2-433F-A405-38682E82FCA7

Time Awake Since Boot: 410000 seconds
Time Since Wake: 82902 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Main Thread 24.6.0 20230524.m.2185 0e7139d Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000b40
Exception Codes: 0x0000000000000001, 0x0000000000000b40
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [81701]

VM Region Info: 0xb40 is not in any region. Bytes before following region: 140737487545536
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x/r-x SM=ALI

Thread 0 Crashed:: Main Thread 24.6.0 20230524.m.2185 0e7139d Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x7ff805603283 objc_retain + 19
1 AdobeCrashReporter 0x11999bacb AdobeCrashReporterInitialize + 8528
2 Adobe Photoshop 2023 0x10ed45319 0x10e471000 + 9257753
3 Adobe Photoshop 2023 0x112e96bb9 0x10e471000 + 77749177
4 Adobe Photoshop 2023 0x10e474a31 0x10e471000 + 14897
5 dyld 0x11dde752e start + 462

Thread 1:: frida-gadget
0 libsystem_kernel.dylib 0x7ff80573833e kevent + 10
1 Photoshop.dylib 0x13242191d 0x132316000 + 1095965
2 Photoshop.dylib 0x132420de1 0x132316000 + 1093089
3 Photoshop.dylib 0x132420f6b 0x132316000 + 1093483
4 Photoshop.dylib 0x13232d084 0x132316000 + 94340
5 Photoshop.dylib 0x13242f64d 0x132316000 + 1152589
6 libsystem_pthread.dylib 0x7ff8057704e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80576bf6b thread_start + 15

Thread 2:: gum-exceptor-worker
0 libsystem_kernel.dylib 0x7ff80573396a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff805733cd8 mach_msg + 56
2 libsystem_kernel.dylib 0x7ff80573cde5 mach_msg_receive + 37
3 Photoshop.dylib 0x1324bdd72 0x132316000 + 1736050
4 Photoshop.dylib 0x13242f64d 0x132316000 + 1152589
5 libsystem_pthread.dylib 0x7ff8057704e1 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff80576bf6b thread_start + 15

Thread 3:: pool-spawner
0 libsystem_kernel.dylib 0x7ff8057363da __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff805770a6f _pthread_cond_wait + 1249
2 Photoshop.dylib 0x132443879 0x132316000 + 1235065
3 Photoshop.dylib 0x13240e84b 0x132316000 + 1017931
4 Photoshop.dylib 0x13243018d 0x132316000 + 1155469
5 Photoshop.dylib 0x13242f64d 0x132316000 + 1152589
6 libsystem_pthread.dylib 0x7ff8057704e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80576bf6b thread_start + 15

Thread 4:: gmain
0 libsystem_kernel.dylib 0x7ff80573833e kevent + 10
1 Photoshop.dylib 0x13242191d 0x132316000 + 1095965
2 Photoshop.dylib 0x132420de1 0x132316000 + 1093089
3 Photoshop.dylib 0x132420e58 0x132316000 + 1093208
4 Photoshop.dylib 0x132421c4b 0x132316000 + 1096779
5 Photoshop.dylib 0x13242f64d 0x132316000 + 1152589
6 libsystem_pthread.dylib 0x7ff8057704e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80576bf6b thread_start + 15

Thread 5:: gum-js-loop
0 libsystem_kernel.dylib 0x7ff80573833e kevent + 10
1 Photoshop.dylib 0x13242191d 0x132316000 + 1095965
2 Photoshop.dylib 0x132420de1 0x132316000 + 1093089
3 Photoshop.dylib 0x132420f6b 0x132316000 + 1093483
4 Photoshop.dylib 0x1324d02a2 0x132316000 + 1811106
5 Photoshop.dylib 0x13242f64d 0x132316000 + 1152589
6 libsystem_pthread.dylib 0x7ff8057704e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff80576bf6b thread_start + 15

Thread 6:
0 libsystem_pthread.dylib 0x7ff80576bf48 start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x7ff80576bf48 start_wqthread + 0

Thread 8:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x7ff8057343aa read + 10
1 CoreFoundation 0x7ff8057d33b9 _CFReadBytesFromFile + 353
2 CoreFoundation 0x7ff8057d2b04 CFURLCreateDataAndPropertiesFromResource + 372
3 CoreFoundation 0x7ff80580335f CFBundleGetLocalInfoDictionary + 208
4 Foundation 0x7ff806662182 -[NSBundle localizedInfoDictionary] + 30
5 Foundation 0x7ff806662112 -[NSBundle objectForInfoDictionaryKey:] + 36
6 AdobeCrashReporter 0x11999cf4d 0x11998e000 + 61261
7 AdobeCrashReporter 0x11999d702 0x11998e000 + 63234
8 libdispatch.dylib 0x7ff8055b80cc _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x7ff8055b9317 _dispatch_client_callout + 8
10 libdispatch.dylib 0x7ff8055bb9fc _dispatch_queue_override_invoke + 787
11 libdispatch.dylib 0x7ff8055c8ac2 _dispatch_root_queue_drain + 343
12 libdispatch.dylib 0x7ff8055c925c _dispatch_worker_thread2 + 160
13 libsystem_pthread.dylib 0x7ff80576cf8a _pthread_wqthread + 256
14 libsystem_pthread.dylib 0x7ff80576bf57 start_wqthread + 15


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000b40 rcx: 0x0000600000a19720 rdx: 0x0000600000a19b01
rdi: 0x0000000000000b40 rsi: 0x0000600000a19540 rbp: 0x00007ff7b1a8e450 rsp: 0x00007ff7b1a8e318
r8: 0x0000000000000001 r9: 0xfffeffffffffffff r10: 0x00007ff846d2b8d8 r11: 0x00007ff6980309cf
r12: 0x0000000000000001 r13: 0x00007ff81fb91342 r14: 0x0000000000000001 r15: 0x0000000119a719b8
rip: 0x00007ff805603283 rfl: 0x0000000000010246 cr2: 0x0000000000000b40

Logical CPU: 4
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

Thread 0 instruction stream:
5d e9 66 a6 00 00 31 c0-48 83 c4 08 5b 41 5e 41 ].f...1.H...[A^A
5f 5d c3 49 8b 46 20 4c-21 f8 48 8b 48 08 48 89 _].I.F L!.H.H.H.
c8 48 83 e0 fe f6 c1 01-75 1e 8b 40 08 83 c0 07 .H......u..@....
83 e0 f8 48 01 f0 48 83-f8 11 be 10 00 00 00 48 ...H..H........H
0f 43 f0 e9 68 ff ff ff-48 8b 00 eb dd 48 85 ff .C..h...H....H..
0f 84 83 00 00 00 89 f8-83 e0 01 48 85 c0 75 79 ...........H..uy
[48]8b 07 48 b9 f8 ff ff-ff ff 7f 00 00 48 21 c1 H..H.........H!. <==
48 8b 51 20 f6 c2 04 74-38 a8 01 74 56 48 b9 00 H.Q ...t8..tVH..
00 00 00 00 00 00 01 48-89 c2 48 c1 ea 37 74 49 .......H..H..7tI
48 89 c2 48 01 ca 72 12-f0 48 0f b1 17 74 3a a8 H..H..r..H...t:.
01 75 e4 31 f6 e9 4d fe-01 00 31 f6 e9 4c b0 00 .u.1..M...1..L..
00 66 83 79 1c 00 79 0e-83 e2 02 48 85 d2 74 06 .f.y..y....H..t.

Binary Images:
0x7ff8055fd000 - 0x7ff805636fff libobjc.A.dylib (*) <4d9b0dca-7151-3875-b98e-b255db8267a8> /usr/lib/libobjc.A.dylib
0x11998e000 - 0x119a6dfff com.adobe.AdobeCrashReporter (12.1) <4049379a-4966-332f-b352-d5fc4923825a> /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x10e471000 - 0x116364fff com.adobe.Photoshop (24.6.0) <5ac6999d-d9ff-3051-af0c-20c05bac0200> /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2023
0x11dde2000 - 0x11de4dfff dyld (*) <2517e9fe-884a-3855-8532-92bffba3f81c> /usr/lib/dyld
0x7ff805732000 - 0x7ff805769fff libsystem_kernel.dylib (*) <35a199f3-e389-3202-916b-d6662a391f7e> /usr/lib/system/libsystem_kernel.dylib
0x132316000 - 0x1336b9fff Photoshop.dylib (*) <143dbf5a-8afa-3fc5-8161-d9b9e737c7d0> /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Frameworks/Adobe/Photoshop.dylib
0x7ff80576a000 - 0x7ff805775fff libsystem_pthread.dylib (*) <e5d44afd-2577-3cee-8711-9d8d426229e0> /usr/lib/system/libsystem_pthread.dylib
0x7ff8057b7000 - 0x7ff805cb9fff com.apple.CoreFoundation (6.9) <70b99b27-1b5b-33c4-b401-2ecdb80f3303> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff806634000 - 0x7ff8069f0fff com.apple.Foundation (6.9) <3458e3ba-4778-3b73-80c8-19245d425b38> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7ff8055b6000 - 0x7ff8055fcfff libdispatch.dylib (*) <1a04b380-76e4-3e4b-b0fc-9837533d021d> /usr/lib/system/libdispatch.dylib
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)
Writable regions: Total=619.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=619.6M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 140K 21
CoreServices 292K 2
Kernel Alloc Once 8K 1
MALLOC 203.9M 34
MALLOC guard page 16K 3
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Memory Tag 255 88K 10
ObjC additional data 15K 1
STACK GUARD 56.0M 9
Stack 12.1M 9
VM_ALLOCATE 4948K 19
__CTF 756 1
__DATA 52.8M 592
__DATA_CONST 36.1M 337
__DATA_DIRTY 1535K 194
__FONT_DATA 4K 1
__LINKEDIT 673.3M 85
__TEXT 1.2G 581
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 54.5M 9
shared memory 1280K 15
=========== ======= =======
TOTAL 2.6G 1928
TOTAL, minus reserved VM space 2.3G 1928

 

-----------
Full Report
-----------

{"app_name":"Adobe Photoshop 2023","timestamp":"2023-06-07 11:00:09.00 +0800","app_version":"24.6.0","slice_uuid":"5ac6999d-d9ff-3051-af0c-20c05bac0200","build_version":"24.6.0","platform":1,"bundleID":"com.adobe.Photoshop","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6.6 (21G646)","incident_id":"A0B25982-9C8F-4B65-8143-AEEEDF220FE4","name":"Adobe Photoshop 2023"}
{
"uptime" : 410000,
"procLaunch" : "2023-06-07 11:00:03.7407 +0800",
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro11,4",
"procStartAbsTime" : 413490831637502,
"coalitionID" : 54814,
"osVersion" : {
"train" : "macOS 12.6.6",
"build" : "21G646",
"releaseType" : "User"
},
"captureTime" : "2023-06-07 11:00:09.0640 +0800",
"incident" : "A0B25982-9C8F-4B65-8143-AEEEDF220FE4",
"bug_type" : "309",
"pid" : 81701,
"procExitAbsTime" : 413496029598371,
"cpuType" : "X86-64",
"procName" : "Adobe Photoshop 2023",
"procPath" : "\/Applications\/Adobe Photoshop (Beta)\/Adobe Photoshop (Beta).app\/Contents\/MacOS\/Adobe Photoshop 2023",
"bundleInfo" : {"CFBundleShortVersionString":"24.6.0","CFBundleVersion":"24.6.0","CFBundleIdentifier":"com.adobe.Photoshop"},
"storeInfo" : {"deviceIdentifierForVendor":"1BF2DCDB-37A4-590E-9C1B-81478925BDE5","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.Photoshop",
"crashReporterKey" : "59E0457A-659C-BEBD-B018-95C7E47E632E",
"wakeTime" : 82902,
"sleepWakeUUID" : "A56ECFD3-62B2-433F-A405-38682E82FCA7",
"sip" : "enabled",
"vmRegionInfo" : "0xb40 is not in any region. Bytes before following region: 140737487545536\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x\/r-x SM=ALI ",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000000b40","rawCodes":[1,2880],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000b40"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":81701},
"vmregioninfo" : "0xb40 is not in any region. Bytes before following region: 140737487545536\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x\/r-x SM=ALI ",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : 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"usedImages" : [
{
"source" : "P",
"arch" : "x86_64h",
"base" : 140703218782208,
"size" : 237568,
"uuid" : "4d9b0dca-7151-3875-b98e-b255db8267a8",
"path" : "\/usr\/lib\/libobjc.A.dylib",
"name" : "libobjc.A.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4724416512,
"CFBundleShortVersionString" : "12.1",
"CFBundleIdentifier" : "com.adobe.AdobeCrashReporter",
"size" : 917504,
"uuid" : "4049379a-4966-332f-b352-d5fc4923825a",
"path" : "\/Applications\/Adobe Photoshop (Beta)\/Adobe Photoshop (Beta).app\/Contents\/Frameworks\/AdobeCrashReporter.framework\/Versions\/A\/AdobeCrashReporter",
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},
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"arch" : "x86_64",
"base" : 4534505472,
"CFBundleShortVersionString" : "24.6.0",
"CFBundleIdentifier" : "com.adobe.Photoshop",
"size" : 133120000,
"uuid" : "5ac6999d-d9ff-3051-af0c-20c05bac0200",
"path" : "\/Applications\/Adobe Photoshop (Beta)\/Adobe Photoshop (Beta).app\/Contents\/MacOS\/Adobe Photoshop 2023",
"name" : "Adobe Photoshop 2023",
"CFBundleVersion" : "24.6.0"
},
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"source" : "P",
"arch" : "x86_64",
"base" : 4796063744,
"size" : 442368,
"uuid" : "2517e9fe-884a-3855-8532-92bffba3f81c",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
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Model: MacBookPro11,4, BootROM 481.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Display: Color LCD, 2880 x 1800 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB30Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Hi @caron303382688n49 

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

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