To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps

[.334381236z2l]

Hello,

I am using an Adobe account provided by my school, and I was previously able to use Firefly-powered features without any issues. However, a few days ago, I started receiving the following message when trying to access these features:

"To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps."

I have already tried reinstalling Adobe Creative Cloud, but the issue persists. Does anyone know how to resolve this problem?

[CShubert]

Hi @.334381236z2l it is possible your IT Admin has blocked the beta app. Please reach out to them and make sure nothing has changed for you and your access.

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative...

Thanks,

Cory - Photoshop Product Manager

[Thrasher_]

Does this mean that the creative cloud suite will need to be re-installed by the Admin?