Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Unable to open or import jpeg

New Here ,
Jan 24, 2025 Jan 24, 2025

Copy link to clipboard

Copied

"Could not complete your request because of a program error"

Tried the solutions online and basically the only thing that works is I have to convert every image into png before bringing it into Photoshop. Very frustating and such a waste of time.

TOPICS
Desktop-Windows

Views

70
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

LATEST

Hi @DoesAdohbEvenListen happy to see what might be happening.

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines