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unable to work with photo restoration filter . The OK button is grey & not getting activated

New Here ,
Aug 24, 2022 Aug 24, 2022

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unable to work with photo restoration filter . The OK button is grey & not getting activated

 

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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Hi @sajun38989940,

 

Sorry for the trouble. The OK button won't show if the filter hasn't completed its processing. 

Sometimes I've noticed that hitting Cancel and then trying again does the trick. 

 

The other option is to try on another photo.

If still having trouble, can you post a sample image where I could give it at try?

 

Regards,

PG

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Hi,
Thank you for your mail. I tried all the options but the OK button is
grey. I am attaching a photo , please give it a try & if it works at your
end, let me know.
Regards.

*Saju Ninan*
[private info removed by moderator]

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Adobe Employee ,
Aug 26, 2022 Aug 26, 2022

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Hi Saju,

 

Thanks for getting back to us here on the beta community. It doesn't look like the image made it through the email attachments. Can you visit the beta community thread and post directly here?

 

Regards,

Pete

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