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Unexpected closure.

Participant ,
Feb 26, 2024 Feb 26, 2024

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I don't know if it happens to others, but when I try to enter Photoshop Beta "settings", it closes unexpectedly.

 

Adobe Photoshop Beta 25.6.0
macOS Sonoma 14.3.1

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Desktop-macOS

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Participant , Feb 29, 2024 Feb 29, 2024

New micro update for Ps Beta and "unexpected closing in settings option" bug fixed. Thanks. 👍🏻

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Hi @Manu_74 

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

Thanks,

Cory - Photoshop Product Manager

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Participant ,
Feb 26, 2024 Feb 26, 2024

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Thank you. I've done all that but it's still the same. 

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Thank you for the update @Manu_74 do you have any issues like this with Ps release version?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Participant ,
Feb 26, 2024 Feb 26, 2024

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Thank you. No, with the commercial version no problem with that.

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Participant ,
Feb 27, 2024 Feb 27, 2024

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By the way I tell you, Cory, although I know it does not correspond to this thread, let's see if the engineers fix once and for all the "crazy brush" in the liquefy filter in macOS Sonoma. There is still no way for them to fix that bug and there are many of us who spend a lot of money to have the best in our computers. Thanks, Cory.

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Adobe Employee ,
Feb 27, 2024 Feb 27, 2024

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@Manu_74 please share your steps... what do you mean "try to enter"? Are you clicking on an icon, double clicking a file, etc?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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New Here ,
Feb 28, 2024 Feb 28, 2024

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Je ne peux plus accéder aux réglages. Photoshop se ferme. 
La suppression des préférences et la réinstalation n'ont pas résolu le bug. 

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Participant ,
Feb 28, 2024 Feb 28, 2024

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It's the same for me.

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Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hey all, testing here is working as expected, so please share your sysinfo so the team can see what might be happening.

 

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Participant ,
Feb 29, 2024 Feb 29, 2024

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LATEST

New micro update for Ps Beta and "unexpected closing in settings option" bug fixed. Thanks. 👍🏻

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