When I start the ps beta 25.1 version update Direct crash please help

[meng30840047i055]

When I start the ps beta 25.1 version update
Direct crash please help

[Axel-M]

Please try to reset the preferences.

Hold down the following keyboard shortcut and launch Photoshop:

• macOS: command + option + shift
• Windows: ctrl + alt + shift

After Photoshop has opened click "Yes" in the dialog that asks "Delete the Adobe Photoshop Settings file?"

If Photoshop doesn't start correctly you can try to reset the preferences manually.

See here: Preferences in Photoshop (adobe.com)

If this doesn't help, please give us more informations about your system including the following:

• Adobe product and version number
• Operating system and version number
• The full text of any error message (s)
• What you were doing when the problem occurred
• Screenshots of the problem
• Computer hardware, such as CPU; GPU; the amount of RAM; etc

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread. Thanks. The above info will help to solve your problem.