Can't open back camera

New Here ,
Jun 16, 2020 Jun 16, 2020

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After installation first interface was of front camera and front camera worked property , when I tried to switch to my back camera it's just crush ... Even Lightroom cc can't open back camera . Currently my phone's Android version is Android 9. This problem is only for back camera

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Android , Crashes

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Adobe Employee ,
Jun 16, 2020 Jun 16, 2020

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Hi Rayhan__,   

   

Thank you for your feedback on the issue you are experiencing. I am sorry to hear that you're having trouble with opening the back camera. 

   

Can you please provide more information about your device and experience?    

  • Device Model     
  • Model Number   
  • Screenshot of the issue
  • Have you had this issue again? If yes, does it happen consistently?      

 

We look forward to your response to help resolve this issue.  

 

Thank you for your valuable time and attention.  

Jenny

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