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FAQs: Photoshop Camera Limited Preview

Adobe Employee ,
Nov 04, 2019 Nov 04, 2019

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1 Basics What is Photoshop Camera and who is it for?

Photoshop Camera brings the magic of Photoshop right into your smartphone and is made possible by tremendous advancements in Adobe Sensei. Adobe Sensei understands various parts of the scene that the camera is looking at and can instantly transform it to become Instagram-worthy. It not only takes better everyday photos, but also makes sharing faster by matching the photo with the right lens. If the recommended lens does not work for you, Photoshop Camera comes with a never-ending feed of lenses made by the who's who of the creative world; the lens library ranges from natural to artistic and imaginative.

 

Photoshop Camera is particularly optimized for casual photographers who want a fast, fun, and inspiration-driven workflow for capturing and creating scroll stopping content for their social platforms. With Photoshop Camera, creativity and pro-quality results are available to everyone, right at the time of capture.

 

2   Can I use Photoshop Camera on more than one device?

Yes. You can download and install Photoshop Camera on multiple devices. However, activation is limited to two devices per individual associated with the membership. See the terms of use for more information.

 

3   What phone devices does Photoshop Camera support? Is Photoshop Camera available on Android?

Yes. Photoshop Camera is certified for the following devices -

Android: Pixel3/XL, Pixel4/XL, Samsung S9/S9+, Samsung S10/S10+, Samsung Note 9, Samsung Note 10/10+ (the Android version is currently only available in the U.S.) 

We will continue to work on making it available for more devices.

4   Can I use Photoshop Camera on iPad?

Photoshop Camera is designed and built for smartphones only. There is no special iPad build of Photoshop Camera. However, just as most iPhone apps can run on iPad, so can Photoshop Camera.

 

5   Where can I learn more about new features? Get notified about the latest features by enabling push notifications in your phone.
6   How can I contribute to Photoshop Camera?

We are always looking to add new interesting or trendy effects to our lens repository. If you have suggestions on artists, photographers or trend makers, that you would like us to be inspired by, please let us know. Also if you happen to be an artist yourself, please send us ideas (verbal or concrete PSDs) by clicking here.

 

7 Using Adobe Photoshop Camera Where can I find more information about Photoshop Camera? Visit the Adobe Photoshop Camera product page.
8   What is a user's typical workflow in Photoshop Camera? Visit the Adobe Photoshop Camera product page.
9   What is the difference between taking a photo with lens using Photoshop Camera AND taking a photo with camera and then applying a Photoshop Camera lens? When taking photos in Photoshop Camera with lens, you can better angle or position your shot with the mask or effect that best fits the lens.
10   How do I manage my data usage when using Photoshop Camera?

To make sure that you're not using too much data on your data plan, you can check and change your data usage. If you are on a limited data plan or want to manage your data usage, it is recommended to turn off your cellular usage in settings. Data is mainly used when downloading lenses, lenses with videos typically use the most data.

 

11   What is the purpose of Gallery?

Gallery's purpose it to serve as a temporary workspace used to edit and share your pictures. When you share a picture with your device and do not save the image, the image should remain in Gallery. However, when you save the image or press the download icon, the image should be removed from Gallery and appear in Camera Roll.

 

12   I can’t seem to find a place to switch to the wide-angle rear-facing lens. Am I missing something?

To be considered for early access to the Adobe Camera Limited Preview

to report bugs, request features, or share other feedback, please Sign Up:

Adobe Photoshop Camera product page

13   I notice my phone getting warm when using the app, what is happening? This is general behavior for any app that is doing a lot of work. The phone gets warm because of the computing required.
14   After taking a picture and selecting a lens, some hand gestures seems to move/edit the effect. What is happening? Photoshop Camera invites you to discover the app's features through exploration. For instance, you can pinch and zoom to scale sprites, like the Moon in Night Shift or skies. You can also press the sliders icon to further adjust your picture.
15 Technical Where can I ask a technical or how-to questions related to Photoshop Camera?

To be considered for early access to the Adobe Camera Limited Preview

to report bugs, request features, or share other feedback, please Sign Up:

Adobe Photoshop Camera product page

16   Where can I find help if I don't know what's wrong? Start with basic Photoshop Camera troubleshooting tips to help resolve your issues and find additional resources.
17   Is my problem a common issue?
18   My Photoshop Camera app keeps crashing. What do I do?

To be considered for early access to the Adobe Camera Limited Preview

to report bugs, request features, or share other feedback, please Sign Up:

Adobe Photoshop Camera product page

19   How do I report bugs, request features, or share feedback?

To be considered for early access to the Adobe Camera Limited Preview

to report bugs, request features, or share other feedback, please Sign Up:

Adobe Photoshop Camera product page.

 

20   Still have more questions?

Please visit our Prerelease forum.

 

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Android , App Installation , How to , iOS

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