How to retrieve missing photos?

New Here ,
Jan 30, 2021 Jan 30, 2021

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I lost all my photos after switching to my new phone. I thought the fact that we had to log in with an account in order to use this app would automatically sync and save our photos through devices. Is there a way to retrieve my photos? 

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Albums or Camera Roll , Gallery , iOS

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Adobe Employee ,
Feb 01, 2021 Feb 01, 2021

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Hi Diagou Gilles M0101, 

 

Thanks for reaching out with your question about your lost photos.

 

I am sorry to hear that you have lost your photos after switching to your new phone.

 

Photoshop Camera Studio or PsC Studio is the default view in the All Photos gallery. PsC Studio serves as a temporary workspace used to edit your photos and apply various lens effects.

 

A photo captured in Photoshop Camera gets saved to your PsC Studio directly and not on your device's camera roll. Unfortunately, your photos will not be saved on your device and not sync photos with your account.

 

To learn more, please visit:

 

Please let me know if you have any questions. 

 

Thank you,

Jenny

 

 

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