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New to app

New Here ,
Feb 25, 2021 Feb 25, 2021

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Please tell me where my beautiful new photos are? Maybe my device is not supported, I have a OnePlus Nord N10

 

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Albums or Camera Roll , Android , Gallery

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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Hi Julieg713,  

  

Thank you for reaching out to us with your question about your photos.

  

By clicking the capture button, we don’t save photos directly into your mobile device Camera Roll/Album. A photo captured in Photoshop Camera gets saved to your PsC Studio directly and not on your device's camera roll. Any photo available in PsC Studio retains the power of being edited again and again as the applied lens effects are saved as layers. 

 

Regarding your photos, you will need to tap on the "Save" button to save photos directly into your Camera Roll(iOS)/Album(Android).

  

To learn more about saving your photos, please visit our article on "Save your photos and share to social" resources from Adobe here: https://helpx.adobe.com/photoshop-camera/using/save-share-photos.html 

 

If you're still having trouble finding your photos, please provide more details to help us understand the issue you are seeing. 

- What are the steps you took?

- Can you share a screenshot or video of the issue you are experiencing?

 

Please don't hesitate to contact us at pscamera@adobe.com should you have any further questions.   

 

Thanks!

Jenny

 

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