Photoshop Camera not working

Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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Photoshop Camera stopped working on my IPhone 13 Pro Max.  When I try to launch from Home Screen or through another Photoshop App, all I get is a black screen.  Any advice?  TYIA

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Adobe Employee ,
Mar 01, 2022 Mar 01, 2022

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Hi Rolin,     

 

Thank you for contacting Adobe Photoshop Camera! I'm sorry to hear that you're having trouble with your app launching.  

 

Have you tried restarting your phone? Does uninstalling and reinstalling the app help? Can you please share a screenshot and video of the issue?

 

And can you please provide more details about your device?    

  • Model Number
  • Software Version     
  • App Version 
  • When did this issue start?  

 

I look forward to your response to help resolve this issue.  

    

Thank you,

Marietta 

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