Photoshop camera on android not working

New Here ,
Aug 04, 2021 Aug 04, 2021

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I jave a Samsung S10 phone. I've installed PS Camera on it and was very impressed with the creative possibilities. It however has been very slow just upon start to the point of complete dysfunctionality just a few seconds in. 

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Albums or Camera Roll , Android , Bugs , Crashes

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Adobe Employee ,
Aug 05, 2021 Aug 05, 2021

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Hi Edd_Sal, 

 

Thanks for reaching out and providing your device details! 

 

I'm sorry to hear about your experience with app slowness!

 

Could you please share more details about the issue you encountered:

  • What are the steps you took before the issue started?
  • Does this issue happen while doing other actions?
  • If using a lense, did the issue rise?
  • Does it happen to all lenses?

 

If you prefer, please feel free to email us all the details, video, and screenshots at pscamera@adobe.com 

 

We look forward to your response and we'd certainly like to work this through for you. Your feedback will be sent to the team for review.

 

Thank you!

Jenny 

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