Photoshop camera pixel problem

New Here ,
Jun 20, 2020 Jun 20, 2020

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Does anyone notices when we save our photos, the resolution changed as well after we apply the filters? Is there any way to retain the resolution even after we apply the filters ?

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Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

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Hi Kx221005,   

   

Thank you for reaching out and providing details about your experience. I am sorry to hear that you're having trouble with the resolution change after saving your photo. 

   

Can you please provide more information about your device?    

  • Software Version     
  • Device Model     
  • Model Number   
  • Screenshot of the issue
  • Can you also provide the steps you took prior to seeing this issue?    
  • Have you had this issue again? If yes, does it happen consistently?      

 

We look forward to your response to help resolve this issue.  

 

Thank you for your valuable time and attention.  

Jenny

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