PS Camera unable to go past Allow screen

New Here ,
Nov 06, 2020 Nov 06, 2020

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Ps camera won’t go past the allow access screen at startup on iOS 13. Everything is turned on in the permissions but I can’t find an option to allow camera access. It worked perfectly for me before. 

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Bugs , Crashes , How to , iOS

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Adobe Employee ,
Nov 16, 2020 Nov 16, 2020

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Hi Joseph_Morris,  

 

Thank you for posting on Adobe Photoshop Camera! I am sorry to hear that you are experiencing issues with getting past the allow access to the screen at startup. 

    

Can you please provide more information about your device?     

  • Device Model                    
  • Model Number    
  • Is this still happening?
  • What are the steps you took?  
  • Does this happen to your other apps?
  • Screenshot of the issue

 

Please feel free to email us the details at pscamera@adobe.com.

            

We have noted your feedback and look forward to additional information you can provide to resolve this issue.

 

Again, thank you for your input.   

Jenny

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