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Unable to switch to back camera

New Here ,
Jun 11, 2020 Jun 11, 2020

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No problems with other camera apps. 

With PS camera when I open it defaults to the selfie camera. Pressing the camera switch icon takes a picture and doesn't switch camera.

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Android , Bugs

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Adobe Employee ,
Jun 11, 2020 Jun 11, 2020

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Hi lbaty, 

 

Thank you for reaching out!

 

I am sorry to hear that you're having trouble with Adobe Photoshop Camera. Would you mind sharing the exact version of your OS and device? And any relevant screenshots would be immensely valuable. 

 

Thank you,

Jenny

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New Here ,
Jun 12, 2020 Jun 12, 2020

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I am also facing the same problem.

My phone is asus max pro m1 with havoc os and Android 10.

I can switch to back cameras in other apps, but in this when I try to switch, it takes me back to front camera. Please help and other features of this app is so amazing except this issue

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Adobe Employee ,
Jun 12, 2020 Jun 12, 2020

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Hi Accutie, 

 

Thanks for your feedback and for providing your device information. 

 

Unfortunately, it appears that you are using an unsupported device to run Adobe Photoshop Camera. We are working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience. https://helpx.adobe.com/photoshop-camera/system-requirements.html 

 

Thanks!

Jenny

 

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New Here ,
Jun 14, 2020 Jun 14, 2020

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I have a OnePlus 6 running PixenOS (custom ROM)

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