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Device not Compatible

New Here ,
Jun 11, 2020 Jun 11, 2020

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Can't install Photoshop Camera on Essential PH-1 running Android 10. Any reason for this?

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Android , App Installation

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correct answers 2 Correct answers

Adobe Employee , Jun 11, 2020 Jun 11, 2020

Hi Jose,

 

Thank you for reaching out! We appreciate you taking the time to share your feedback with us and providing your device information. Unfortunately, it appears that you are using an unsupported device to run Adobe Photoshop Camera. We are working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience. 

 

To learn more about Photoshop Camera, access System Requirements help resources from Adobe here: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html

...

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Adobe Employee , Aug 06, 2021 Aug 06, 2021

Hi default1by6ykitt6cb, 

 

Thank you for reaching out to us regarding your Samsung Galaxy A12.

 

Unfortunately, it appears that you are using an unsupported device to run Adobe Photoshop Camera. We are working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience here: https://helpx.adobe.com/photoshop-camera/system-requirements.html 

 

Please stay tuned!

Jenny 

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Community Beginner ,
Jun 16, 2020 Jun 16, 2020

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I am a curious person, so if somebody tells me unlogical stuff, that makes me research.
And so I found that the Adobe Photoshop Camera apk is available on other sources for a legal download to my android 10 Samsung A90 5G.

And - I do not understand why Adobe does not release that at least for my phone.
It runs like a charm. Fast, no crashes, all settings work, login to my adobe account ran smoothly - so whoever also has an A90 5G - on Android 10 latest Samsung patches - it is a joy to use.

??? So why is Adobe taking the risk of getting tons of disappointed users posting here, if the app does work as good as it obviously works ???

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New Here ,
Jun 18, 2020 Jun 18, 2020

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It does annoy me that this app is only compatible with a relatively small number of phones.  Most android apps that are released work on all phones from the start.  I would have thought a company as big, and technically savvy as Adobe are would been able to get things right first time.  The number of extra customers would be massive.

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New Here ,
Jun 17, 2020 Jun 17, 2020

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Sir our phone has low version so we cannot download the app sir I like this app much but it is not supported in our device sir please update the app in order that it can be acces in low version phone please help.

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Explorer ,
Jun 22, 2020 Jun 22, 2020

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Wanting to try this app out but searches on Play Store under Photoshop Camera or Adobe don't find it. I find all the other PS apps on there.

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Explorer ,
Jun 23, 2020 Jun 23, 2020

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I can't find this in the Google Play Store. What am I missing? I'm using a Galaxy Note 8. 

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New Here ,
Jun 23, 2020 Jun 23, 2020

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I have Xiaomi 9T and it will not let me install, saying it is not compatible. Anyone know why? Thank you so much!

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Hi there. My Samsung S7 is on top form. It's a pitty that we need to have the brand new device for being able to install the camera ;(... Disgusted !

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New Here ,
Jun 23, 2020 Jun 23, 2020

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Hi all,

I'm using a Huawei Mate 9 which I bought a while ago because of its great hardware camera.

Any idea why Photoshop Camera cannot be installed on this device?

Thanks,
Stefan

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New Here ,
Dec 20, 2019 Dec 20, 2019

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I tried to install the PsC app, but it said the Pixel 2 XL is not compatible. sadtrombone.wav

 

This is not an old phone by any means; what exactly are the requirements?

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Community Beginner ,
Jun 24, 2020 Jun 24, 2020

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pixel 3a is not compatible , Why?

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New Here ,
Jun 26, 2020 Jun 26, 2020

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como puedo hacer para probar en mi Samsumg J7 el PsC?

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New Here ,
Jun 29, 2020 Jun 29, 2020

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Bu hatayı veriyor

Screenshot_2020-06-29-21-06-29-678_com.android.vending.jpg

yı veriyor

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New Here ,
Jun 30, 2020 Jun 30, 2020

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so i can use adobe photoshop camera on my device.

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New Here ,
Jul 01, 2020 Jul 01, 2020

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same for my samsung a50s

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New Here ,
Jul 01, 2020 Jul 01, 2020

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Adobe Photoshop Camera not compatible with my samsung a50s running one ui 2.0 android 10

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New Here ,
Jul 03, 2020 Jul 03, 2020

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Why I can't install the photoshop camera app on my device(MI A2),which is running on android 10 version

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New Here ,
Jul 07, 2020 Jul 07, 2020

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I have a Samsung S10e and I read this message in the Google play store: your device is not compatible with this version.

The Android Version is 10.

What can i do?

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Guest
Jul 10, 2020 Jul 10, 2020

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My nokia 6.1plus doesn't supported by the ps camera

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New Here ,
Jul 21, 2020 Jul 21, 2020

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I would like to try the app, but The photoshop camera app isn't available for my device. When will it be available for my device? I have the Samsung Galaxy a10e.

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New Here ,
Jul 31, 2020 Jul 31, 2020

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Can't install Photoshop Camera on Samsung s10e running Android 10. Any reason for this?

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New Here ,
Jul 30, 2020 Jul 30, 2020

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Mong tương lai Adobe Camera hỗ trợ tất cả các dòng điện thoại để chúng tôi được sử dụng ứng dụng Adobe Camera. Chúng tôi đã chờ đợi nhưng lại thất vọng vì ứng dụng không tương thích với dòng điện thoại của chúng tôi. Chúng tôi phải cài .apk bất đắt dĩ, chúng tôi muốn sử dụng ứng dụng tốt nhất được hỗ trợ và bảo mật thay vì cài .apk

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New Here ,
Aug 11, 2020 Aug 11, 2020

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Hi everyone,

Photoshop Camera shows before installing "Problems with parsing"

Is my S7 Edge to old for the app? Well I don't really think so. For example, Spark Post is working fine.

I install my apps without playstore. Could it be a corrupted apk File?

 

Update: Lightroom says "App wasn't installed" 😞

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New Here ,
Jul 31, 2020 Jul 31, 2020

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Note 10 Lite please 🙂

Screenshot_20200801-090129_Google Play Store.png

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New Here ,
Aug 12, 2020 Aug 12, 2020

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my sys ui language is chinese

but the photoshop camera is in jp.

and i can't change it...

 

galaxy s10 (kr)

KakaoTalk_Photo_2020-08-13-11-22-02.pngKakaoTalk_Photo_2020-08-13-11-21-57.pngKakaoTalk_Photo_2020-08-13-11-21-50.png

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Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

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Hi lancek14045265, 

 

Thank you for reaching out regarding your language in Photoshop Camera.

 

Unfortunately, it appears that you are using an unsupported device to run Adobe Photoshop Camera. We are working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience here: https://helpx.adobe.com/photoshop-camera/system-requirements.html 

 

Adobe Photoshop Camera is available in the following languages: 

  • Deutsch 
  • English 
  • Español  
  • Français 
  • 日本語 
  • Português 

 

If the language you are using on your iOS or Android devices is not in the list above, then Photoshop Camera defaults to English. 

 

Please contact us if you have any questions. 

 

Thanks!

Jenny

 

 

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