Gen Fill Not working ...

[zeetoe25]

For some reason all of a sudden when I make a selection and try to use Gen Fill task bar the bar greys out and only Deselect shows.  I can use all the selection tools, but as soom as I complete the selection the task bar greys out with only Delselect active.  I've sign in and out of the Creative Cloud, and I know I haven't used all my 500 credits.  This happens with both Regular Photoshop and Beta version.  Any ideas and help on how to fix this would be greatly appreciated.

Thanks,

Dennis

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[zeetoe25]

Hello Kglad,

I did find the solution and I appreciate your help.  However, I discovered the solution myself.  In upgrading, I forgot to deactivate one of my laptops.  This made my iMac the third computer, so nothing would work correctly.  I then deactivated my second Laptop and everything was back to normal.  It would be nice if a dialog box would come up and tell you that you had too many computers activated.

Thanks again,

Dennis