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Adobe Camera Raw does not open RAW

Community Beginner ,
Nov 03, 2024 Nov 03, 2024

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I have a problem. Adobe Camera Raw does not open RAW, NEF, DNG files (Nikon, DJI Mavic 3 and others). "Cannot open: 123.NEF because a program error occurred". Latest Photoshop 26.00, latest Adobe Camera Raw 17.00. Windows 11. New computer. After disabling the NVIDIA GeForce RTX 3050 graphics card, the problem persists. After installing Adobe Camera Raw 14.5, it is ok, the files open. But I want to use ACR 17. Please help.

 

Photoshop Error information
Code: -1
Text: ponieważ wystąpił błąd programu
Message: Nie można wykonać polecenia, ponieważ wystąpił błąd programu.
Stack:
Adobe Photoshop 26.0.0 20240927.r.26 a733fda - x86
0 address: 00007FF634329E92 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
1 address: 00007FF6342D8F8D base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
2 address: 00007FF6314AB551 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
3 address: 00007FF6314A963C base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
4 address: 00007FF632270A34 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
5 address: 00007FF63226FD49 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
6 address: 00007FF63226FCE9 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
7 address: 00007FF63228585D base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
8 address: 00007FF6314DA5F5 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
9 address: 00007FF6314DD637 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
10 address: 00007FF6314DCFCA base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
11 address: 00007FF6314CC356 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
12 address: 00007FF631942928 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
13 address: 00007FF6319429BD base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
14 address: 00007FF63190826C base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
15 address: 00007FF63193367A base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
16 address: 00007FF631B9737F base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
17 address: 00007FF63190ADAB base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
18 address: 00007FF6331E1982 base: 00007FF630C30000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
19 address: 00007FFAA6B5DBE7 base: 00007FFAA6B30000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
20 address: 00007FFAA7065A4C base: 00007FFAA6FE0000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

Bug Unresolved
TOPICS
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1 Comment
Community Expert ,
Nov 03, 2024 Nov 03, 2024

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AxelMatt_0-1730649081010.png

 

If this doesn't help please check that's your system is up-to-date. Install all recent updates and patches for the operating system and the device drivers, especially the graphic driver. Make sure that you are using the recent Studio version of the driver, NOT the Game Ready version.

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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