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AI not generating in Photoshop and other apps - Loads but no results!

New Here ,
Oct 21, 2024 Oct 21, 2024

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Hi everyone,

I’m having an issue with Photoshop (and other Adobe apps) when trying to use AI for the Generative Fill. It loads all the way to the end but doesn’t generate anything. There’s no error message, it just closes the process and goes back to the previous screen with no result. I’ve tried a few things to solve this, but nothing has worked so far. Here’s what I’ve done:

  • My account is a business account.
  • Updated a few related domains.
  • Disabled the firewall.
  • Checked for software and driver updates.

Has anyone else experienced this or knows a possible solution? This is causing a lot of delays in my workflow.

Thanks in advance for any help!

Bug Unresolved
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Windows

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1 Comment
Community Expert ,
Oct 21, 2024 Oct 21, 2024

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quote
  • My account is a business account.
By @Erik308117026pkw

 

The first thing to do is to check with your IT, as they may have disabled it.

 

Jane

 

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