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Artboard Performance Issues – Photoshop Freezing on High-End PC (RTX 3060)

New Here ,
Apr 23, 2025 Apr 23, 2025

I'm experiencing severe performance issues when working with artboards in Photoshop (v26.5.0). Despite having a high-end PC, the software becomes slow or unresponsive when dragging artboards or interacting with them.

System Specs:

  • CPU: Intel (8 cores / 16 threads, 3.8GHz)

  • GPU: NVIDIA GeForce RTX 3060 (12GB)

  • RAM: 32GB

  • OS: Windows 11 Pro 64-bit (Build 26100.3775)

  • Photoshop Version: 26.5.0 x64 (March 2025 release)

What I’ve Tried:

  • Clean Windows reinstall

  • Clean GPU driver install (using latest from NVIDIA)

  • Tested Photoshop with and without GPU acceleration

  • Adjusted energy settings (High Performance mode + 100% CPU usage)

  • Adjusted Photoshop performance settings (Cache Levels, Legacy Compositing, etc.)

  • Tried with both integrated and dedicated GPU (when switching possible)

  • Tested different versions of Photoshop (same issue with v25.x as well)

  • Used task managers to confirm system resources are underused (CPU/GPU barely utilized)

Observations:

  • Only artboards cause the issue — standard canvas files behave normally.

  • GPU sits idle (0% usage) during Photoshop tasks, while other GPU-heavy apps (Premiere Pro, games, etc.) run perfectly.

  • Another older PC with weaker specs runs artboards more smoothly, which is confusing.

  • Photoshop Beta did not improve the behavior.

  • I suspect this may be a compatibility issue between the Photoshop GPU engine and newer Windows/NVIDIA setups.

Please let me know if this is a known issue or if there’s any advanced fix or patch available. I'm open to submitting logs, screen recordings or system info if needed.

Bug Unresolved
TOPICS
Windows
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1 Comment
Adobe Employee ,
Apr 23, 2025 Apr 23, 2025
LATEST

Hi @Aloisio_Barto0453

 

Sorry to hear about this experience, and thank you for sharing all the details. Could you please check if the issue occurs only with a specific file or if it happens with new files as well? A short screen recording would also be really helpful.

Also, has this issue started recently? Were there any recent changes made to your system — such as a Photoshop or OS update, new antivirus software, or any newly installed extensions?

 

All this information will help us identify the root cause and assist you more effectively.

 

Regards,

Srishti

 

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