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Blank black screen

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New Here ,
Nov 24, 2021 Nov 24, 2021

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When starting the lastest Photoshop on my mac I am getting a blank screen - I can't open anything at all. It is just a black screen with nothing on it.. help!

 

I have tried taking off the graphics processor with no success and have tried unistalling and logging out of creative cloud but nothing is working at all

 

Any ideas?? 

Bug Unresolved
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macOS

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1 Comment
Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

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If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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