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i got blue screen every i open photoshop so no idea to solve it. Because of the first time experience got it hope someone solve it thank you very much
Hi @kina95, there are too many possible reasons you are unable to launch Photoshop with what you've explained so far. If you still can't get it running correctly after uninstalling and reinstalling Photoshop, I think the fastest and easiest way for you to get up and running is to get in touch with Adobe support. Here's how:
For chat support, make sure you are signed in with your Adobe ID.
— Look up your current plans here: https://account.adobe.com.
— Type AGENT in the chat box to bypass the automatic chatbot and be connected to a live person.
— Here is the Chat Link: https://helpx.adobe.com/contact.html?rghtup=autoOpen