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0

Brand new MacBook Pro M3 Max Photoshop PNG export insanely slow

Community Beginner ,
Sep 25, 2024 Sep 25, 2024

Among other weird performanice issues in illustrator like this: https://www.youtube.com/watch?v=kKAssq74X7E

I now have a  32 MB file in photoshop I am exporting to a PNG, but the entire process is incredibly slow & the cursor just spins while it loads the export screen, just like on my previous computer. Changing any settings within the PNG export tab also takes forever.. I upgrated so I can have a fast and efficient workflow, but this computer just keepoing giving me issues.

 

Chip:Apple M1 Max
Memory:128GB
MacOSSonoma Version 14.4.1


What is wrong here? I read other posts where people request info from photoshops system info, here it is:

Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 arm64 Number of Launches: 19 Operating System: Mac OS 14.4.0 System architecture: Apple M3 Max, HybridCPU(12:4) Physical processor count: 16 Built-in memory: 131072 MB Free memory: 74998 MB Memory available to Photoshop: 125028 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.24.8 SAM SDK Version: 9.1.0.1-fio ACP.local Status: - SDK Version: 4.0.0.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 OpenColorIO version: 2.3.2 C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5 NGL Version: 1.38.0.10 Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Large HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Apple M3 Max
GPUVendor: APPLE
Apple M3 Max UNKNOWN, APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 103,079 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (3840, 2160) Display scale: 2 High DPI Monitor Main Display Display Type: SDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/MacOS/sniffer" -baseTimeMS=3797148 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 arm64

[0 ms]
Start GetSnifferResult

[126 ms]
Start sniffer 2024-09-25 09:14:13
# Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 arm64
sniffer -baseTimeMS=3797148 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 arm64

{14 ms}
Start platform native
# displays: 1
Display 0
Display: 5
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 2
Physical size: (598.38 340.77)
Pixel size: (0.155828 0.157764)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Apple M3 Max index=0)

# devices: 1
Device 0
Name: Apple M3 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
5
GPU accessible RAM: 103,079 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 103,079 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{93 ms}

{93 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M3 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 103,079 MB
VRAM: 103,079 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Feb 10 2024 00:43:19))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 4,685 GB / s
Compute score: 44,870
Device name string: Apple M3 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{124 ms}

Bug Unresolved
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