• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Camera RAW doesn't work anymore

New Here ,
Feb 23, 2025 Feb 23, 2025

Copy link to clipboard

Copied

Hello everyone. I'm having an issue with Camera Raw right now. It doesn't let me edit RAW and just display this message "The camera's RAW function requires GPU acceleration to edit photos. Learn more". Until now I've never encounter this issue. I'm on a Macbook Pro M4 bought last December. I haven't updated Photoshop or my Mac since yesterday when I was still working...I'm really confused and handicapped by the situation, if anyone knows what's happening... thank you very muchCapture d’écran 2025-02-23 à 16.36.20.pngexpand imageCapture d’écran 2025-02-23 à 16.41.49.pngexpand image

Bug Unresolved
TOPICS
macOS

Views

83

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
New Here ,
Feb 23, 2025 Feb 23, 2025

Copy link to clipboard

Copied

Also, in Camera Raw's settings, the option to select the graphic processor is desactivated, I can't turn it on.

I tried reinstalling Photoshop, updated my Mac OS, installed a previous version of Photoshop but nothing seems to work... please help

Capture d’écran 2025-02-23 à 18.06.29.pngexpand image

Votes

Translate

Translate

Report

Report
Community Expert ,
Feb 23, 2025 Feb 23, 2025

Copy link to clipboard

Copied

See the troubleshooting guide below, in particular this section:

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

Using the same methods that you used to find the Logs folder, find the CameraRaw or GPU folder.

  • On Windows, the location is: %APPDATA%\Adobe\CameraRaw\GPU
  • On Mac, the location is: ~/Library/Application Support/Adobe/CameraRaw/GPU

If an unhandled, fatal error occurs during GPU initialization, Camera Raw or Lightroom leaves behind a TempDisableGPU3 file (or TempDisableGPU2 in some cases). In the GPU folder, find the subfolder for the application you are using and check for these files.

 

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html?x-product=Helpx%2F1.0.0&x-product-location=Se... 

 

The point is that this file is supposed to stop ACR from launching if there's a system error - but if the error no longer exists, deleting this file lets ACR initiate again.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 23, 2025 Feb 23, 2025

Copy link to clipboard

Copied

LATEST

Thank you. I just to the Camera Raw folder but there's no GPU file... why?

Capture d’écran 2025-02-23 à 18.28.46.pngexpand image

Votes

Translate

Translate

Report

Report