Camera Raw Filter and more not working randomly

Report · Sep 21, 2024

I've been having the same issue for weeks now where I can't open/use most filters and they just give me an error.

Camera Raw Filter = Could not complete the Camera Raw Filter command because of a program error.
Lense Correction = nothing, just doesn't work.
Liquify = Could not complete the Liquify command because of a disk error.
Vanishing Point = nothing, just doesn't work.

I've tried many troubleshooting steps and many different versions of Photoshop, nothing works long term. If I uninstall/install photoshop it works for a single time. But after I save and exit, whenever I load back it won't work again. And I am forced to reinstall photoshop all over again.

I am on Windows 11 with a 4080 super and 19-14900 with 64gb ram. My specs are not the issue, so I am super lost on what to do.

Report · Sep 21, 2024

Have you tried resetting preferences (they are not necessarily overwritten by an uninstall/reinstall). If you have, can you go to Help>System Info and click Copy. Then paste the info here.

Dave

Report · Sep 21, 2024

Yeah, I'm seeing this too.

I was going to write up a post, but I've been sitting on it for a while because I wanted to run a few updates/upgrades first. But so far, still no change. The ACR filter fails with "program error", and Save For Web just doesn't open at all. The other filters mentioned here I don't use and haven't tried.

Points to note:

This started with version 25.11 and 25.12. Version 25.9 is not affected and works perfectly, so I reverted to that.
It works initially when the application opens, then fails after a little while. Relaunching gets it back in operation.
This happens on two desktop machines. One with Windows 10, the other initially 10 but a few days ago upgraded to 11 (no change).
Both functions work in actions. So the code runs; it's just the interface that doesn't open.
The GPUs are RTX 3060 and RTX 4060 Ti. Three driver updates since I noticed this; now running on the latest Studio driver 561.09. Clean install, no GeForce Experience.
Clean, plain vanilla PS install. No plugins, no extensions, no nothing.
Preferences completely wiped several times (the whole folder deleted). Reinstalled as many times.

Since I'm now running 25.9.1, which works, and I need to get work done, I can't show the error message, and there's probably no point in system info. I'll post it when I get around to rerunning the 25.12 update.

Report · Sep 22, 2024

@davescm - could you move this to Bugs? (I'm not a moderator). I believe that's where it belongs.

I ran the 25.12 update again, and here's the Camera Raw filter error message (raw processor works fine), and the system info:

Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 x64
Number of Launches: 23
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4169
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 32605 MB
Free memory: 20602 MB
Memory available to Photoshop: 25060 MB
Memory used by Photoshop: 69 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3060 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,110 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2560, 1440)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: CG2730(24740097)01Wide 6200K
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=60760206 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

[1 ms]
Start GetSnifferResult

[389 ms]
Start sniffer 2024-09-22 10:37:01
# Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=60760206 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

{68 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,110 MB
VRAM: 12,110 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,094 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-09-05 000000.000000-000
Driver age: 0 months
Driver version: 32.0.15.6109
Supports UMA: UNSUPPORTED
D3D-ID: 9351
End platform native
{196 ms}

{196 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 293 GB / s
Compute score: 5,787.04
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{316 ms}

Exit code kExitNormal
End sniffer 2024-09-22 10:37:01
[kStatusNormal, kExitNormal]

[389 ms]
Finish RunAllAPIs

[392 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91190756113754924728
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\DAGFOS~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
L:\, 9.10T, 4.13T free
E:\, 1.82T, 762.0G free
C:\, 930.7G, 749.5G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/07/12-05:08:26 159.c09acae 159.c09acae
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/07/12-05:08:26 159.7fc59be 159.7fc59be
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/07/12-05:08:26 159.c09acae 159.c09acae
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/06/12-14:44:23 159.642f8af 159.642f8af
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/07/12-05:08:26 159.c09acae 159.c09acae
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/07/12-05:08:26 159.c09acae 159.c09acae
BIBUtils.dll BIBUtils 2024/07/12-05:08:26 159.c09acae 159.c09acae
CoolType.dll CoolType 2024/07/12-05:08:26 159.c09acae 159.c09acae
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.12
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.12
PSViews.dll Adobe Photoshop 2024 25.12
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 159.c1e92a7 159.c1e92a7
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.12 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.12 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.12 - from the file “Filter Gallery.8bf”
Average 25.12 - from the file “Average.8bf”
Bas Relief 25.12 - from the file “Filter Gallery.8bf”
BMP 25.12 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.12 - from the file “Filter Gallery.8bf”
Charcoal 25.12 - from the file “Filter Gallery.8bf”
Chrome 25.12 - from the file “Filter Gallery.8bf”
Cineon 25.12 - from the file “Cineon.8bi”
Clouds 25.12 - from the file “Clouds.8bf”
Color Halftone 25.12 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.12 - from the file “Filter Gallery.8bf”
Conté Crayon 25.12 - from the file “Filter Gallery.8bf”
Craquelure 25.12 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.12 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.12 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.12 - from the file “Filter Gallery.8bf”
Crystallize 25.12 - from the file “Standard MultiPlugin.8bf”
Cutout 25.12 - from the file “Filter Gallery.8bf”
Dark Strokes 25.12 - from the file “Filter Gallery.8bf”
De-Interlace 25.12 - from the file “Standard MultiPlugin.8bf”
Dicom 25.12 - from the file “Dicom.8bi”
Difference Clouds 25.12 - from the file “Clouds.8bf”
Diffuse Glow 25.12 - from the file “Filter Gallery.8bf”
Displace 25.12 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.12 - from the file “Filter Gallery.8bf”
Entropy 25.12 - from the file “statistics.8ba”
Export Color Lookup Tables 25.12 - from the file “Export3DLUT.8be”
Extrude 25.12 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.12 - from the file “FastCore.8bx”
Fibers 25.12 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.12 - from the file “Filter Gallery.8bf”
Filter Gallery 25.12 - from the file “Filter Gallery.8bf”
Fresco 25.12 - from the file “Filter Gallery.8bf”
Glass 25.12 - from the file “Filter Gallery.8bf”
Glowing Edges 25.12 - from the file “Filter Gallery.8bf”
Grain 25.12 - from the file “Filter Gallery.8bf”
Graphic Pen 25.12 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.12 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.12 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.12 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.12 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.12 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.12 - from the file “Filter Gallery.8bf”
JPEG 2000 25.12 - from the file “JPEG2000.8bi”
Kurtosis 25.12 - from the file “statistics.8ba”
Lens Blur 25.12 - from the file “Lens Blur.8bf”
Lens Correction 25.12 - from the file “Lens Correction.8bf”
Lens Flare 25.12 - from the file “Standard MultiPlugin.8bf”
Liquify 25.12 - from the file “Liquify.8bf”
Matlab Operation 25.12 - from the file “ChannelPort.8bf”
Maximum 25.12 - from the file “statistics.8ba”
Mean 25.12 - from the file “statistics.8ba”
Measurement Core 25.12 - from the file “MeasurementCore.8me”
Median 25.12 - from the file “statistics.8ba”
Mezzotint 25.12 - from the file “Standard MultiPlugin.8bf”
Minimum 25.12 - from the file “statistics.8ba”
MMXCore Routines 25.12 - from the file “MMXCore.8bx”
Mosaic Tiles 25.12 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.12 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.12 - from the file “Filter Gallery.8bf”
Note Paper 25.12 - from the file “Filter Gallery.8bf”
NTSC Colors 25.12 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.12 - from the file “Filter Gallery.8bf”
OpenEXR 25.12 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.12 - from the file “Filter Gallery.8bf”
Palette Knife 25.12 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.12 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.12 - from the file “Standard MultiPlugin.8bf”
PCX 25.12 - from the file “PCX.8bi”
Photocopy 25.12 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.12 - from the file “ChannelPort.8bf”
Pinch 25.12 - from the file “Standard MultiPlugin.8bf”
Pixar 25.12 - from the file “Pixar.8bi”
Plaster 25.12 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.12 - from the file “Filter Gallery.8bf”
Pointillize 25.12 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.12 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.12 - from the file “PBM.8bi”
Poster Edges 25.12 - from the file “Filter Gallery.8bf”
Radial Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Radiance 25.12 - from the file “Radiance.8bi”
Range 25.12 - from the file “statistics.8ba”
Render Color Lookup Grid 25.12 - from the file “Export3DLUT.8be”
Reticulation 25.12 - from the file “Filter Gallery.8bf”
Ripple 25.12 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.12 - from the file “Filter Gallery.8bf”
Save for Web 25.12 - from the file “Save for Web.8be”
ScriptingSupport 25.12 - from the file “ScriptingSupport.8li”
Shear 25.12 - from the file “Standard MultiPlugin.8bf”
Skewness 25.12 - from the file “statistics.8ba”
Smart Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.12 - from the file “Filter Gallery.8bf”
Solarize 25.12 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.12 - from the file “Filter Gallery.8bf”
Spherize 25.12 - from the file “Standard MultiPlugin.8bf”
Sponge 25.12 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.12 - from the file “Filter Gallery.8bf”
Stained Glass 25.12 - from the file “Filter Gallery.8bf”
Stamp 25.12 - from the file “Filter Gallery.8bf”
Standard Deviation 25.12 - from the file “statistics.8ba”
Sumi-e 25.12 - from the file “Filter Gallery.8bf”
Summation 25.12 - from the file “statistics.8ba”
Targa 25.12 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.12 - from the file “Filter Gallery.8bf”
Tiles 25.12 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.12 - from the file “Filter Gallery.8bf”
Twirl 25.12 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.12 - from the file “Filter Gallery.8bf”
Vanishing Point 25.12 - from the file “VanishingPoint.8bf”
Variance 25.12 - from the file “statistics.8ba”
Water Paper 25.12 - from the file “Filter Gallery.8bf”
Watercolor 25.12 - from the file “Filter Gallery.8bf”
Wave 25.12 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.12 - from the file “WIASupport.8li”
Wind 25.12 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.12 - from the file “WBMP.8bi”
ZigZag 25.12 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.8.0.20 - from the file "Required Folder"
CmdN: 1.20.13
UAB: 2.18.0-7
Loaded at: 190 ms - launch time impact: 27 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 4566 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 193 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 4137 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.6.80.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\"
CAPTURE: 2.0.41 STOCK: 4.2.4
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4566 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 4567 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Loaded) 5.10.0.0 - from the file "Required Folder"
Loaded at: 119831 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required Folder"
Loaded at: 4567 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4138 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4138 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
Loaded at: 4569 ms - launch time impact: 17 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 38

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

Installed TWAIN devices: NONE

Report · Sep 22, 2024

I've moved the thread to bugs.

I've not had any issues with the camera raw filter or Save for Web. The latter being a legacy filter does not get updated so there should be no code change in it.

I'm not in the office at present but when I get back I'll check which NVidia driver I am using. I presume you have already tried a preference reset.

Dave

Report · Sep 22, 2024

I'm not experiencing any of the issues described above, all the filters work as expected with Photoshop version 25.12 on Windows 11, GPU is an RTX 3090, driver is 561.09 studio version

Report · Sep 22, 2024

Well, as with all bugs, it only hits some of the people some of the time.

Again, it works initially after launch, the failure happens after working for a while, like 10 to 20 minutes. Then relaunch, and it works again. And again, only 25.11 and 25.12 show this. Running 25.9.1 there's no problem.

I'm trying to figure out what my two machines have in common that might be out of the ordinary. I can't really think of anything, both are very stripped down systems with basically just CC, Microsoft Office, Firefox and Eizo Colornavigator installed. That's about it. Also a basic Windows install directly from Microsoft.

This is a first for me. Never had any significant problems before.

Report · Sep 22, 2024

I am not 100% sure on how to reset preferences. I tried to go to Edit > Preferences > Camera Raw but I still get the same error as listed above. The only solution still remains to be to uninstall and reinstall every time I want to use the filter. And it's an issue on my other PC aswell so it's really got me baffled that I don't see more people with this issue.

Report · Sep 22, 2024

Are you sure you really need to reinstall? Here it's enough to close and relaunch.

And in any case, version 25.9 works properly. Uninstall, then when reinstalling, click the three dots and "other versions". Find 25.9.1 and install that.

Resetting preferences does nothing here. I must have done it 5 or 6 times by now.

Report · Sep 22, 2024

Yes, uninstalling was the only way to get it to work. Closing and relaunching the application resulted in the same errors. I tried other versions but am just now trying 25.9 and so far it's working. But I will have to see if it still works tomorrow when I try to open it again.

Report · Sep 23, 2024

@D Fosse One thing I notice in your system info, compared to mine in which I have no issues, is that you are using a newer GPU driver. Here I am using NVidia Studio driver 546.33 for my RTX3090 which is listed in Photoshop's system info as 31.0.15.4633. It may be worth trying a driver rollback (if you do, use advanced options > clean install).

Dave

Report · Sep 23, 2024

@davescm Yes, I' think I'll try that. Will report back when I get to it.

I strongly suspect that this is somehow GPU related, since all the functions still work in actions, it's just the interface that won't come up.

Report · Sep 25, 2024

...and today it has worked perfectly for a whole workday. Not a hitch. I've been opening the ACR filter regularly just to test.

This is 25.12 on the Windows 10 machine.

Talk about elusive bug... <scratches head>.

Report · Sep 28, 2024

Purtroppo succede anche a me la stessa cosa..