Camera Raw Stos Working

[sjhoyes]

Ever since I updated Photoshop to v26.4 I've been having problems with Camera Raw. When I first open Photoshop CR works just fine. After using Photoshop for a while however I get an error messge when I try to invoke CR from the File Menu. The message is:

Camera Raw requires graphics processor accelleration to edit photos.

If I shut down PS and restart it CR works fine for a while.

I am running Windows 11 with all updates applied.

My CPU is an i9-14900K

Memory is 64GB

Vidio adapter NVIDIA GeForce RTX 4060 Ti with 8GB of Vidio RAM

This problen started after I upgraded Photoshop to v26.4.

[Sameer K]

Hey, @sjhoyes. Welcome to the Photoshop Community. We'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here

In Photoshop, press & hold the CMD + OPT key, go to Photoshop > Preferences > Camera Raw Preferences, and select 'Yes' when prompted to reset Camera Raw preferences. 

After this, restart Photoshop & check if the issue exists. 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

[sjhoyes]

Adobe Photoshop Version: 26.4.0 20250215.r.171 3bf61d7 x64
Number of Launches: 137
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.3194
System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading
Physical processor count: 24
Logical processor count: 32
Processor speed: 3187 MHz
Built-in memory: 63138 MB
Free memory: 40493 MB
Memory available to Photoshop: 49486 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 8.20.0
SAM SDK Version: 11.1.0
ACP.local Status:
- SDK Version: 5.1.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.0
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.40.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
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Highbeam: Enabled.
Wintab Digitizer Services
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Impl Version 2.0
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HarfBuzz Version: 8.4.0
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======= GPU
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GPUForce: 0
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useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4060 Ti
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4060 Ti UNKNOWN, NVIDIA
Intel(R) UHD Graphics 770 UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,949 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1.5
Main Display
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Display Profile: LG HDR 4K
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=79792296 -comment=Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64

[1 ms]
Start GetSnifferResult

[2754 ms]
Start sniffer 2025-03-03 10:47:18
# Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=79792296 -comment=Photoshop Version: Adobe Photoshop 26.4.0 20250215.r.171 3bf61d7 x64

{167 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
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Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Ti index=0)

# devices: 2
Device 0
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\\.\DISPLAY1
GPU accessible RAM: 7,949 MB
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{2045 ms}

{2045 ms}
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# displays: 0

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Device 0
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Device 1
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Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
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{2721 ms}

Exit code kExitNormal
End sniffer 2025-03-03 10:47:20
[kStatusNormal, kExitNormal]

[2754 ms]
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[2757 ms]
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------- Sniffer output
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Photoshop scratch has async I/O enabled
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Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
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ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
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WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.1-0-d5ce2d1
UPIC 2.6.0

Required plugins:

Accented Edges 26.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.4 - from the file “Filter Gallery.8bf”
Average 26.4 - from the file “Average.8bf”
Bas Relief 26.4 - from the file “Filter Gallery.8bf”
Blow Up 3 3.1.6 - from the file “Alien Skin Blow Up 3 Automation x64.8li”
Blow Up 3.1.6 - from the file “Alien Skin Blow Up 3 Photoshop x64.8bf”
BMP 26.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.4 - from the file “Filter Gallery.8bf”
Charcoal 26.4 - from the file “Filter Gallery.8bf”
Chrome 26.4 - from the file “Filter Gallery.8bf”
Cineon 26.4 - from the file “Cineon.8bi”
Clouds 26.4 - from the file “Clouds.8bf”
Color Halftone 26.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.4 - from the file “Filter Gallery.8bf”
Conté Crayon 26.4 - from the file “Filter Gallery.8bf”
Craquelure 26.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.4 - from the file “Filter Gallery.8bf”
Crystallize 26.4 - from the file “Standard MultiPlugin.8bf”
Cutout 26.4 - from the file “Filter Gallery.8bf”
Dark Strokes 26.4 - from the file “Filter Gallery.8bf”
De-Interlace 26.4 - from the file “Standard MultiPlugin.8bf”
Dicom 26.4 - from the file “Dicom.8bi”
Difference Clouds 26.4 - from the file “Clouds.8bf”
Diffuse Glow 26.4 - from the file “Filter Gallery.8bf”
Displace 26.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.4 - from the file “Filter Gallery.8bf”
DxO ViewPoint 5 5.2.1.1 - from the file “PhotoshopPlugin-filterdvpv564.8bf”
DxO ViewPoint 5 automation 5.2.1.1 - from the file “PhotoshopPlugin-automationdvpv564.8li”
Entropy 26.4 - from the file “statistics.8ba”
Export Color Lookup Tables 26.4 - from the file “Export3DLUT.8be”
Extrude 26.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.4 - from the file “FastCore.8bx”
Fibers 26.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.4 - from the file “Filter Gallery.8bf”
Filter Gallery 26.4 - from the file “Filter Gallery.8bf”
Fresco 26.4 - from the file “Filter Gallery.8bf”
GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.8bf”
GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.8bf”
Glass 26.4 - from the file “Filter Gallery.8bf”
Glowing Edges 26.4 - from the file “Filter Gallery.8bf”
Grain 26.4 - from the file “Filter Gallery.8bf”
Graphic Pen 26.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.4 - from the file “Standard MultiPlugin.8bf”
Imagenomic Plug-in Console 2.5.1.0 - from the file “ImagenomicPluginConsole2.8li”
Ink Outlines 26.4 - from the file “Filter Gallery.8bf”
JPEG 2000 26.4 - from the file “JPEG2000.8bi”
Kurtosis 26.4 - from the file “statistics.8ba”
Lens Blur 26.4 - from the file “Lens Blur.8bf”
Lens Correction 26.4 - from the file “Lens Correction.8bf”
Lens Flare 26.4 - from the file “Standard MultiPlugin.8bf”
Liquify 26.4 - from the file “Liquify.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 26.4 - from the file “ChannelPort.8bf”
Maximum 26.4 - from the file “statistics.8ba”
Mean 26.4 - from the file “statistics.8ba”
Measurement Core 26.4 - from the file “MeasurementCore.8me”
Median 26.4 - from the file “statistics.8ba”
Merge to Nik 7 HDR Efex NO VERSION - from the file “Nik7HDRMerge.8li”
Mezzotint 26.4 - from the file “Standard MultiPlugin.8bf”
Minimum 26.4 - from the file “statistics.8ba”
MMXCore Routines 26.4 - from the file “MMXCore.8bx”
Mosaic Tiles 26.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.4 - from the file “Filter Gallery.8bf”
Nik 7 Analog Efex NO VERSION - from the file “NikCollection.8bf”
Nik 7 Color Efex NO VERSION - from the file “NikCollection.8bf”
Nik 7 Dfine NO VERSION - from the file “NikCollection.8bf”
Nik 7 HDR Efex NO VERSION - from the file “NikCollection.8bf”
Nik 7 Presharpener NO VERSION - from the file “NikCollection.8bf”
Nik 7 PresharpenerNik Collection 7stub NO VERSION - from the file “NikCollection.8bf”
Nik 7 Sharpener Output NO VERSION - from the file “NikCollection.8bf”
Nik 7 Silver Efex NO VERSION - from the file “NikCollection.8bf”
Nik 7 Viveza NO VERSION - from the file “NikCollection.8bf”
Nik Collection 7 Palette 7.0.4.1 - from the file “Nik Collection 7 Palette.8li”
Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
Nik7BackgroundFilter NO VERSION - from the file “Nik7BackgroundFilter.8bf”
Nik7FineStructuresFilter NO VERSION - from the file “Nik7FineStructuresFilter.8bf”
Nik7HotPixelsFilter NO VERSION - from the file “Nik7HotPixelsFilter.8bf”
Nik7ShadowsFilter NO VERSION - from the file “Nik7ShadowsFilter.8bf”
Nik7SkinFilter NO VERSION - from the file “Nik7SkinFilter.8bf”
Nik7SkyFilter NO VERSION - from the file “Nik7SkyFilter.8bf”
Nik7StrongNoiseFilter NO VERSION - from the file “Nik7StrongNoiseFilter.8bf”
Noiseware 6 6.0.6.3.D114 - from the file “Noiseware6.8bf”
Note Paper 26.4 - from the file “Filter Gallery.8bf”
NTSC Colors 26.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.4 - from the file “Filter Gallery.8bf”
ON1 Develop 2025 19.1.0.16236 - from the file “ON1 Develop 2025-suite.8bf”
ON1 Develop 2025 19.1.0.16236 - from the file “ON1 Develop 2025-suite.8bf”
ON1 Develop 2025 Filter 19.1.0.16236 - from the file “ON1 Develop 2025-suite.8bf”
ON1 Effects 2025 19.1.0.16236 - from the file “ON1 Effects 2025-suite.8bf”
ON1 Effects 2025 19.1.0.16236 - from the file “ON1 Effects 2025-suite.8bf”
ON1 Effects 2025 Filter 19.1.0.16236 - from the file “ON1 Effects 2025-suite.8bf”
ON1 Portrait AI 2025 19.1.0.16236 - from the file “ON1 Portrait AI 2025-suite.8bf”
ON1 Portrait AI 2025 19.1.0.16236 - from the file “ON1 Portrait AI 2025-suite.8bf”
ON1 Portrait AI 2025 Filter 19.1.0.16236 - from the file “ON1 Portrait AI 2025-suite.8bf”
ON1 Resize AI 2025 19.1.0.16236 - from the file “ON1 Resize AI 2025-suite.8li”
ON1 Resize AI 2025 Engine Automation 19.1.0.16236 - from the file “ON1 Resize AI 2025-suite.8li”
ON1 Resize AI 2025 Engine Filter 19.1.0.16236 - from the file “ON1 Resize AI 2025-suite.8li”
ON1 Resize AI 2025 Filter 19.1.0.16236 - from the file “ON1 Resize AI 2025-suite.8li”
ON1 Sky Swap AI 2025 19.1.0.16236 - from the file “ON1 Sky Swap AI 2025-suite.8bf”
ON1 Sky Swap AI 2025 19.1.0.16236 - from the file “ON1 Sky Swap AI 2025-suite.8bf”
ON1 Sky Swap AI 2025 Filter 19.1.0.16236 - from the file “ON1 Sky Swap AI 2025-suite.8bf”
OpenEXR 26.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.4 - from the file “Filter Gallery.8bf”
Palette Knife 26.4 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.4 - from the file “Standard MultiPlugin.8bf”
PCX 26.4 - from the file “PCX.8bi”
Photocopy 26.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.4 - from the file “ChannelPort.8bf”
Pinch 26.4 - from the file “Standard MultiPlugin.8bf”
Pixar 26.4 - from the file “Pixar.8bi”
Plaster 26.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.4 - from the file “Filter Gallery.8bf”
Pointillize 26.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.4 - from the file “PBM.8bi”
Poster Edges 26.4 - from the file “Filter Gallery.8bf”
Radial Blur 26.4 - from the file “Standard MultiPlugin.8bf”
Radiance 26.4 - from the file “Radiance.8bi”
Range 26.4 - from the file “statistics.8ba”
Render Color Lookup Grid 26.4 - from the file “Export3DLUT.8be”
Reticulation 26.4 - from the file “Filter Gallery.8bf”
Ripple 26.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.4 - from the file “Filter Gallery.8bf”
Save for Web 26.4 - from the file “Save for Web.8be”
ScriptingSupport 26.4 - from the file “ScriptingSupport.8li”
Service Nik 7 HDR Efex Filter NO VERSION - from the file “NikCollection.8bf”
Shear 26.4 - from the file “Standard MultiPlugin.8bf”
Skewness 26.4 - from the file “statistics.8ba”
Smart Blur 26.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.4 - from the file “Filter Gallery.8bf”
Solarize 26.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.4 - from the file “Filter Gallery.8bf”
Spherize 26.4 - from the file “Standard MultiPlugin.8bf”
Sponge 26.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.4 - from the file “Filter Gallery.8bf”
Stained Glass 26.4 - from the file “Filter Gallery.8bf”
Stamp 26.4 - from the file “Filter Gallery.8bf”
Standard Deviation 26.4 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.4 - from the file “Filter Gallery.8bf”
Summation 26.4 - from the file “statistics.8ba”
Targa 26.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.4 - from the file “Filter Gallery.8bf”
Tiles 26.4 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust AI 18.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.8bi”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf”
Torn Edges 26.4 - from the file “Filter Gallery.8bf”
Twirl 26.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.4 - from the file “Filter Gallery.8bf”
Vanishing Point 26.4 - from the file “VanishingPoint.8bf”
Variance 26.4 - from the file “statistics.8ba”
VueScan 1.0.00 - from the file “VueScan_x64.8ba”
Water Paper 26.4 - from the file “Filter Gallery.8bf”
Watercolor 26.4 - from the file “Filter Gallery.8bf”
Wave 26.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.4 - from the file “WIASupport.8li”
Wind 26.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.4 - from the file “WBMP.8bi”
ZigZag 26.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

32bit plugin bridge 12.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\32to64.8bf”

Duplicate and Disabled plugins:

GigapixelApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazGigapixelAIApply.8bf”
GigapixelGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazGigapixelAIGather.8bf”
Topaz Gigapixel AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\TopazGigapixelAIAutomate.8bi”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 8.3.0.35 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-8.3.0\"
CmdN: 1.23.5
UAB: 2.18.0-8
Loaded at: 117 ms - launch time impact: 57 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 3772 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 119 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.50.0.0 - from the file "Required Folder"
Loaded at: 3019 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.9.105.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\"
CAPTURE: 2.0.41 STOCK: 4.2.6
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required Folder"
Loaded at: 3772 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.11.5.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder"
Loaded at: 3773 ms - launch time impact: 6 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Share Panel (Prepared) 1.0.9.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3173 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3173 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2501.115.0.39 - from the file "Required Folder"
Loaded at: 3774 ms - launch time impact: 9 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 34

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_9_105\manager.html”

Installed TWAIN devices: NONE

[D Fosse]

Most likely conflicting dual GPUs.

Disable the Intel UHD 770 as per section 6 & 7 here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

[sjhoyes]

I disabled the Intel driver. Will probably take a couple days to be sure if that is the problem. I'll get back.

Thanks

[sjhoyes]

Well that didn't solve the problem. Issue is the same as originally reported and solution is the same.

[sjhoyes]

@Sameer K 

If no one has any other ideas I'm going to do an uninstall/reinstall and see if that fixes the problem as the problem is getting more frequent. I'll wait a couple more days for any replies or suggestions.