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Cannot use Photoshop top menu bar on Mac OS

Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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I am often unable to access and use the Photoshop menu bar on the majority of occasions especially if working with multiple images or layers and raw images. It doesn't make any difference how PS is called and images opened.

The editing feature work in the sidebar and the sub-menu bar within the editor but the main top bar menu simply doesn't respond. As a consequence am unable to use any File, Edit, Image, Layer etc functions. Shortcuts still work - but you have to remember them all to do so. Impossible.

The problem occurs 100% every time when more than one raw image is opened through Camera Raw 17.1 irrespective of if any Raw adjustments are made although it locks up on other occasions too. The first image opened seems fine, but PS becomes unusable when a second is opened.

Editing other formats (eg TIFFs exported from LrC) is fine although I believe I have had the occasional problem there too.

 

 

Environment details :

Photoshop 26.3.0

MacOS  15.1.1
MPB 2019 Core i9 16GB Ram


This problem has also occured a while ago on previous versions of PS.

There are no RAM issues - still 3GB+ ram available and no memory pressure indicated.

 

I stopped using PS because of this but want to get back to the additional capabilities that PS offers and do more creative editing. That at the moment is zero!

Bug Unresolved
TOPICS
macOS

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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