Could not complete the Quick Export as PNG command because of a program error.

Report · May 03, 2023

Every time I try to export as png, or export as, I get this error message. Additionally, when I start photohsop I am met with an empty screen, and cant access the home workspace. I have upgraded everything, uninstalled and reinstalled, updated my computer, everything. This happens randomly every month or two and lasts for a few days to a week. Can't seem to find any info how to fix this, and the only option seems to just wait it out.

Report · May 03, 2023

* I have also reset my photohop settings multiple times

Report · May 03, 2023

Hi @Yasmina M5E96 instead of resetting your prefs, manual restore could fix this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Report · May 03, 2023

Hi @Yasmina M5E96 have you upgraded to version 24.4?

Report · May 03, 2023

Hello, thank you for your suggestion. Unfortunately I couldnt fidn the "Adobe Photoshop [version] Settings" in my finder. Here is my system info:

Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 arm64 Number of Launches: 11 Operating System: Mac OS 13.3.1 System architecture: Apple M1 Pro, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 32768 MB Free memory: 24472 MB Memory available to Photoshop: 29952 MB Memory used by Photoshop: 84 % Crash Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.4 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.0.24 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credentials is not available Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 5 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=982, right=1512 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=30695098 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 arm64

[142 ms]
Start sniffer 2023-05-03 19:01:47
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 arm64
sniffer -baseTimeMS=30695098 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 arm64

{8 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 5)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Pro index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{96 ms}

{96 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,512, 982)
Dimensions: (3,024 1,964)
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 5)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 21,845 MB
VRAM: 21,845 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83.1)
Device version: 2.1 (2.1 Metal - 83.1)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{107 ms}

{107 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Mar 4 2023 12:44:59))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 5,427 GB / s
Compute score: 18,988.5
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{141 ms}

Exit code kExitNormal
End sniffer 2023-05-03 19:01:48
[kStatusNormal, kExitNormal]

[142 ms]
Finish RunAllAPIs

[648 ms]
Start GetSnifferResult

[648 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90960582734638442464 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 926.4G, 59.6G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.c0204b2def 79.c0204b2def libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.0 79.533c8ff20b. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.2.0 79.78f7814e boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.533c8ff20b. AdobeXMPFiles.framework AdobeXMPFiles 79.c0204b2def 79.c0204b2def AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.0.1 79.533c8ff20b. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 77910c0cd dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.c0204b2def 79.c0204b2def AdobeJP2K.framework AdobeJP2K 4.0.0 79.02b25b1 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.b4ac713. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.533c8ff20b. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.2.0 79.533c8ff20b. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52553 79.52a7d42b8 dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-7.0.1-3-e8edf70 UPIC 2.6.0 Required plugins: Accented Edges 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.4.1, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.3 (1451), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.3 (1451), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.4 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.4 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.4 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.4 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.4 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.4 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.4, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.4 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.4.1, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.4.1, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.4.1, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.4 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.4 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.4 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.4 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.4 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.4 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.4 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.4.1, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.4, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.4 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.4 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.4.1, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.4 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.4.1, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Scan time: 0 ms - entries: 0 Installed TWAIN devices: NONE

Report · May 04, 2023

Thank you for your sysinfo @Yasmina M5E96

A couple things we see:

Scratch volume(s): Startup, 926.4G, 59.6G free - you should free up more scratch disk space and see if this solves the issue.

Memory used by Photoshop: 84 % - we suggest setting this to 70%

Report · May 04, 2023

Also, what are your settings for Quick Export?

Report · Jun 29, 2023

Here it is:

Report · Jun 29, 2023

@Yasmina M5E96 have you updated to the latest Ps, 24.6, and see if that solves this?

Report · Sep 25, 2023

Hello - apologies just saw this response, yes I have the latest version of photoshop at the moment.

Report · Sep 25, 2023

@CoryShubert

Report · Sep 25, 2023

Thanks @Yasmina M5E96 , so you are on Ps 25.0: Adobe Photoshop Version: 25.0.0 20230906.r.37 b14e317 x64?

Could you confirm you have manually removed your preferences and restarted so we know there is nothing corrupt causing this?

Memory used by Photoshop: 84 % - it is suggested this be set to 70%

Scratch volume(s): Startup, 926.4G, 59.6G free - it is suggested you have 100gb of scratch disk available.

Report · Sep 27, 2023

Hello, yes I have photoshop 25.0.0 and the memory to 70%, I dont have that much space available on my mac but am always trying to save space. I've had this issue for sevral months now though in periods in which I did have more space. Thanks for your response!

Report · Sep 27, 2023

@Yasmina M5E96 are you able to save any files in the Quick Export workflow or does this happen on all of then? We just tested here and the Quick Export works as expected.

Are you saving to a local drive or on an external?

Report · Jan 02, 2024

Hi, was this issue ever resolved? I'm having the same problem, been this way for months.

Adobe Community

Could not complete the Quick Export as PNG command because of a program error.

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