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programme error when trying to open cr3 or cr2 files will not open
Try resetting the Camera Raw preferences:Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"See also:https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html
Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop. Does the problem persist?
If that doesn't work, go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?