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Disk error when exporting data sets

Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I am ready to pull all of my hair out...WHY IS THIS HAPPENING? 

 

I have plenty of storage, I have purged, I am using a computer I got THREE DAYS AGO! Cannot export anything as data sets. Please help this is for my JOB!Screenshot 2023-08-21 at 9.16.30 PM.png

Bug Unresolved
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macOS

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5 Comments
New Here ,
Aug 24, 2023 Aug 24, 2023

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Am currently experiencing the exact same problem - I have no idea why it is doing this all of a sudden, Would be great to get some information on how to resolve this.

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Community Expert ,
Aug 25, 2023 Aug 25, 2023

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Unfortunately you don't gave us any informations about your system. Without threse infos it's very difficult to say more.

Please Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread

 

Does this work in the past?

What has been changed on your system before the issue occur?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.5 - Photoshop 25.0 - Nik Collection 6.3 - Topaz Photo AI 2

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Community Beginner ,
Aug 25, 2023 Aug 25, 2023

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So what seemed to work for me was simply resetting all of my Photoshop preferences. Not a clue why this seemed to work, but it did...am still worried it's only a temporary fix though. 

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New Here ,
Aug 25, 2023 Aug 25, 2023

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Adobe Photoshop Version: 24.7.0 20230719.r.643 efe3886 x64

Operating System: Mac OS 12.6.8

System architecture: Intel CPU Family:6, Model:6, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Built-in memory: 16384 MB

Free memory: 3672 MB

Memory available to Photoshop: 13036 MB

 

The original screenshot is all that displays when you go to export your data sets as files.

 

Nothing out of the ordinary with Ps or my laptop when I went to do this action - was working just fine earlier this week for me. I tried saving the files to both my laptop and to my external hard drive and got the same message. No other error messages or scratch disk problems occuring. 

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Community Expert ,
Aug 25, 2023 Aug 25, 2023

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Please try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.5 - Photoshop 25.0 - Nik Collection 6.3 - Topaz Photo AI 2

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