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error

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Captura de Pantalla 2022-10-26 a la(s) 12.46.48.png

Bug Unresolved
TOPICS
Actions and scripting

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5 Comments
Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Does this happen on all files or is there a file that seems to be tripping it up?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 01, 2022 Nov 01, 2022

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It happens when without opening any file, I go to File>Automate>Contact Sheet II on an iMac with macOS Catalina 

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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If restoring prefs doesn't fix it, we'll need to see what setting you have in the Contact Sheet dialog when you get the error:

JeffreyTranberry_0-1667419402646.png

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Resetting preferences doesn't work, I get the error when clicking Contact sheet II button, I don't get the settings dialog I just get the error 

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