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Face detection not working with new update

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New Here ,
Oct 15, 2022 Oct 15, 2022

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I updated to the recent version the other day and now face detection in Liquify isn't working. There will be a whole family of faces and it says no family detected. I didn't have this problem before. I tried reverting back to the version before but it still isn't working now.

Bug Unresolved
TOPICS
Windows

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correct answers 2 Correct answers

Adobe Employee , Oct 20, 2022 Oct 20, 2022

@Nicole265241213snk You may have some non-standard settings/preferences that are gumming up our troubleshooting.

 

First, let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Second, enable "Older GPU mode (pre 2016)" - That's the only thing we're changing.


Does it work correctly?


If that doesn't solve it, you can quit Photoshop and put the Settings

...

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Engaged , Oct 20, 2022 Oct 20, 2022

Updating to 24.0.0 alone did not solve the problem.

But I ran for the first ime into this message, when I tried to access the Liquidity tools :

Disks.pngAt first, I checked my "Disks" preference and only the C:\ was checked. So I checked a few more and, the second time around, I was able to make my way into the Liquidity tools. But the face detection problem remained unsolved?

 

So I enabled the "Older GPU mode (pre 2016)" in the Technology Preview and that SOLVED THE PROBLEM! Wow!

 

THANK YOU!!!

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15 Comments
Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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What is the exact version you updated to? Does it fail with all files, or only specific files?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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Seems to be working here for me.

 

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Oct 17, 2022 Oct 17, 2022

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I am running into the same problem here, Win11, 23.5.1. 

Other Liquify tools work just as before but no face detection of any kind?

I used this function successfully in the past, on the same set of images, and it was working fine. Could it be because of my INTEL drivers version? I'm using a NVIDIA GeForce 1070 video card with 8GB VRAM. 

I tried trashing my Photoshop Preferences already to no avail. 

Any help is appreciated... 

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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It's likely failing because of some issue with the GPU.

 

Is your driver up to date by downloading the latest driver directly from NVIDIA?

 

Do you get any errors when you go to Help > GPU Compatibility?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Oct 17, 2022 Oct 17, 2022

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It may have something to do with my INTEL video drivers? I remember a while ago getting constantly nagged about my "video driver" version not being up to date every time I launched Illustrator? But not any more, it seems. I remember downloading the INTEL video drivers update program and trying to run the Updater to no avail? It kept encountering some error and closed. 

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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It could be. Many older Intel drivers are no longer compatible with Photoshop.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Oct 18, 2022 Oct 18, 2022

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I upgraded to the latest GeForce driver it still does not work.

I attached a copy of my NVIDIA driver version and Photoshop's GPU Compatibility report. Driver + GPU Help Info.png

Here's Photoshop System Info :

 

Version Adobe Photoshop : 23.5.1 20220907.r.724 5600b96 x64
Nombre de lancements : 2
Système d'exploitation : Windows 11 64 bits
Version : 11 ou version supérieure 10.0.22000.1098
Architecture système : UC Intel Famille :6, modèle :14, niveau :10 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Nombre de processeurs physiques : 6
Nombre de processeurs logiques : 12
Vitesse du processeur : 3192 MHz
Mémoire intégrée : 32575 Mo
Mémoire libre : 20881 Mo
Mémoire disponible pour Photoshop : 25036 Mo
Mémoire utilisée par Photoshop : 70 %
Gestionnaire d'incidents : Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Version SDK Live Edit client : 3.90.3
Content Credentials n'est pas disponible
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Activé.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Version d'HarfBuzz : HarfBuzz non initialisé
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,480 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 2160, droite = 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=489137746 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

[3419 ms]
Start sniffer 2022-10-18 16:09:17
# Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=489137746 -comment=Photoshop Version: Adobe Photoshop 23.5.1 20220907.r.724 5600b96 x64

{69 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY9
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY9
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,078 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: 2022-09-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.1740
Supports UMA: UNSUPPORTED
D3D-ID: 7041

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,212 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,078 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-10-14 000000.000000-000
Driver age: 24 months
Driver version: 27.20.100.8854
Supports UMA: SUPPORTED
D3D-ID: 16018
End platform native
{431 ms}

{431 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY9
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY9
GPU accessible RAM: 8,480 MB
VRAM: 8,480 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,078 MB
API version: 2.1 (2.1.2 NVIDIA 517.40)
Device version: 2.1 (2.1.2 NVIDIA 517.40)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: 2022-09-12 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.1740
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1252 ms}

{1252 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 177 GB / s
Compute score: 2,395.74
Device name string: NVIDIA GeForce GTX 1070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,662 MB
VRAM: 13,662 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 25 GB / s
Compute score: 183.041
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{3316 ms}

Exit code kExitNormal
End sniffer 2022-10-18 16:09:20
[kStatusNormal, kExitNormal]

[3420 ms]
Finish RunAllAPIs

[4218 ms]
Start GetSnifferResult

[4218 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Abonnement
Numéro de série : 90970555134037519771
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop 2022\
Chemin des fichiers temporaires : C:\Users\roger\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 937.7 Go, 390.8 Go libres
Dossier des modules externes requis : C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Dossier des modules externes principaux : C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Composants installés :
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/06/08-13:36:40 79.8753c76 79.8753c76
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Plate-forme d'extensibilité unifiée uxp-6.2.1-1-cbb9a02
UPIC 2.4.1


Modules externes requis :

Aérographe 23.5 - du fichier “Filter Gallery.8bf”
Aplatissement 23.5 - du fichier “statistics.8ba”
Aquarelle 23.5 - du fichier “Filter Gallery.8bf”
Asymétrie 23.5 - du fichier “statistics.8ba”
Barbouillage 23.5 - du fichier “Filter Gallery.8bf”
Bas-relief 23.5 - du fichier “Filter Gallery.8bf”
BMP 23.5 - du fichier “Standard MultiPlugin.8bf”
Camera Raw 14.5 - du fichier “Camera Raw.8bi”
Carrelage 23.5 - du fichier “Standard MultiPlugin.8bf”
Chrome 23.5 - du fichier “Filter Gallery.8bf”
Cineon 23.5 - du fichier “Cineon.8bi”
Cisaillement 23.5 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 23.5 - du fichier “Filter Gallery.8bf”
Contour déchiré 23.5 - du fichier “Filter Gallery.8bf”
Contour encré 23.5 - du fichier “Filter Gallery.8bf”
Contour lumineux 23.5 - du fichier “Filter Gallery.8bf”
Contour postérisé 23.5 - du fichier “Filter Gallery.8bf”
Contraction 23.5 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 23.5 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 23.5 - du fichier “Lens Correction.8bf”
Couleurs NTSC 23.5 - du fichier “NTSC Colors.8bf”
Couteau à palette 23.5 - du fichier “Filter Gallery.8bf”
Craie/Fusain 23.5 - du fichier “Filter Gallery.8bf”
Craquelure 23.5 - du fichier “Filter Gallery.8bf”
Crayon Conté 23.5 - du fichier “Filter Gallery.8bf”
Crayon de couleur 23.5 - du fichier “Filter Gallery.8bf”
Cristallisation 23.5 - du fichier “Standard MultiPlugin.8bf”
Croisillons 23.5 - du fichier “Filter Gallery.8bf”
Découpage 23.5 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 23.5 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 23.5 - du fichier “Standard MultiPlugin.8bf”
Diagonales 23.5 - du fichier “Filter Gallery.8bf”
Dicom 23.5 - du fichier “Dicom.8bi”
Dispersion 23.5 - du fichier “Standard MultiPlugin.8bf”
Ecart type 23.5 - du fichier “statistics.8ba”
Effet mosaïque 23.5 - du fichier “Filter Gallery.8bf”
Effet pointilliste 23.5 - du fichier “Filter Gallery.8bf”
Emballage plastique 23.5 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 23.5 - du fichier “Save for Web.8be”
Entropie 23.5 - du fichier “statistics.8ba”
Eponge 23.5 - du fichier “Filter Gallery.8bf”
Etalement 23.5 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 23.5 - du fichier “Export3DLUT.8be”
Extension WIA 23.5 - du fichier “WIASupport.8li”
Extrusion 23.5 - du fichier “Standard MultiPlugin.8bf”
Fibres 23.5 - du fichier “Standard MultiPlugin.8bf”
Filtre Camera Raw 14.5 - du fichier “Camera Raw.8bi”
Filtre Collection d'images 23.5 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 23.5 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 23.5 - du fichier “Lens Blur.8bf”
Flou optimisé 23.5 - du fichier “Standard MultiPlugin.8bf”
Flou radial 23.5 - du fichier “Standard MultiPlugin.8bf”
Fluidité 23.5 - du fichier “Liquify.8bf”
Format IFF 23.5 - du fichier “Standard MultiPlugin.8bf”
Fresque 23.5 - du fichier “Filter Gallery.8bf”
Fusain 23.5 - du fichier “Filter Gallery.8bf”
Galerie de filtres 23.5 - du fichier “Filter Gallery.8bf”
Grain 23.5 - du fichier “Filter Gallery.8bf”
Grain photo 23.5 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 23.5 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 23.5 - du fichier “HalideBottlenecks.8bx”
Halo 23.5 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 23.5 - du fichier “HDRMergeUI.8bf”
IGES 23.5 - du fichier “U3D.8bi”
JPEG 2000 23.5 - du fichier “JPEG2000.8bi”
Lueur diffuse 23.5 - du fichier “Filter Gallery.8bf”
Matlab Operation 23.5 - du fichier “ChannelPort.8bf”
Maximum 23.5 - du fichier “statistics.8ba”
Médiane 23.5 - du fichier “statistics.8ba”
Mezzo-tinto 23.5 - du fichier “Standard MultiPlugin.8bf”
Minimum 23.5 - du fichier “statistics.8ba”
Motif de demi-teintes 23.5 - du fichier “Filter Gallery.8bf”
Moyenne 23.5 - du fichier “Average.8bf”
Moyenne arithmétique 23.5 - du fichier “statistics.8ba”
Multiprocesseur 23.5 - du fichier “MultiProcessor Support.8bx”
Néon 23.5 - du fichier “Filter Gallery.8bf”
Noir/Blanc 23.5 - du fichier “Filter Gallery.8bf”
Noyau de mesures 23.5 - du fichier “MeasurementCore.8me”
Nuages 23.5 - du fichier “Clouds.8bf”
Nuages par différence 23.5 - du fichier “Clouds.8bf”
Océan 23.5 - du fichier “Filter Gallery.8bf”
Onde 23.5 - du fichier “Standard MultiPlugin.8bf”
Ondulation 23.5 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 23.5 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 23.5 - du fichier “Filter Gallery.8bf”
Papier humide 23.5 - du fichier “Filter Gallery.8bf”
Pastels 23.5 - du fichier “Filter Gallery.8bf”
Patchwork 23.5 - du fichier “Filter Gallery.8bf”
PCX 23.5 - du fichier “PCX.8bi”
Photocopie 23.5 - du fichier “Filter Gallery.8bf”
Pinceau à sec 23.5 - du fichier “Filter Gallery.8bf”
Pixar 23.5 - du fichier “Pixar.8bi”
Placage de texture 23.5 - du fichier “Filter Gallery.8bf”
Plâtre 23.5 - du fichier “Filter Gallery.8bf”
Plume calligraphique 23.5 - du fichier “Filter Gallery.8bf”
Point de fuite 23.5 - du fichier “VanishingPoint.8bf”
Pointillisme 23.5 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - du fichier “PBM.8bi”
Portée 23.5 - du fichier “statistics.8ba”
PRC 23.5 - du fichier “U3D.8bi”
Radiance 23.5 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 23.5 - du fichier “Export3DLUT.8be”
Réticulation 23.5 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 23.5 - du fichier “CropPhotosAuto.8li”
Routines FastCore 23.5 - du fichier “FastCore.8bx”
Routines MMXCore 23.5 - du fichier “MMXCore.8bx”
Solarisation 23.5 - du fichier “Solarize.8bf”
Sommation 23.5 - du fichier “statistics.8ba”
Soufflerie 23.5 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 23.5 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 23.5 - du fichier “Standard MultiPlugin.8bf”
Substance Filter NO VERSION - du fichier “MaterialFilter.8bf”
Sumi-e 23.5 - du fichier “Filter Gallery.8bf”
Support de script 23.5 - du fichier “ScriptingSupport.8li”
Tampon 23.5 - du fichier “Filter Gallery.8bf”
Targa 23.5 - du fichier “Standard MultiPlugin.8bf”
Topaz Photo AI NO VERSION - du fichier “TopazPhotoAI.8bf”
Tourbillon 23.5 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 23.5 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 23.5 - du fichier “Standard MultiPlugin.8bf”
U3D 23.5 - du fichier “U3D.8bi”
Variance 23.5 - du fichier “statistics.8ba”
Verre 23.5 - du fichier “Filter Gallery.8bf”
Vitrail 23.5 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 23.5 - du fichier “WBMP.8bi”
Zigzag 23.5 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN


Modules externes en double et désactivés :

Topaz Photo AI NO VERSION - du fichier “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\TopazPhotoAI.8bf”

Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 6.0.0.31 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Chargé à : 251 ms - impact du temps de lancement : 19 ms
ccx-timeline (Préparé) 3.0.3.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 23.6.0.0 - à partir du fichier "Dossier requis"
Chargé à : 11518 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 23.12.0.0 - à partir du fichier "Dossier requis"
Photoshop Cloud Value Dialog (Chargé) 1.0.1.0 - à partir du fichier "Dossier requis"
Chargé à : 254 ms - impact du temps de lancement : 0 ms
Share Panel (Chargé) 1.0.3.0 - à partir du fichier "Dossier requis"
Chargé à : 256 ms - impact du temps de lancement : 0 ms
CC Libraries Panel (Préparé) 3.21.13.0 - à partir du fichier "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop UXP Export-As (Préparé) 5.8.13.0 - à partir du fichier "Dossier requis"
Photoshop In App Messaging (Chargé) 2.7.5.0 - à partir du fichier "Dossier requis"
Chargé à : 11518 ms - impact du temps de lancement : 0 ms
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 9220 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 9221 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 2.9.0.29 - à partir du fichier "Dossier requis"
Chargé à : 11519 ms - impact du temps de lancement : 0 ms
Neural Filters (Marque déposée) 1.13.3.0 - à partir du fichier "Dossier requis"

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.pantone.v1.1.auth 1.0.8 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pantone.v1.1.app\html\auth.html”
Pantone Connect 1.0.8 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pantone.v1.1.app\html\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Extensis 1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Extensis_Photoshop_HTML\index.html”
Exporter sous 4.8.15 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Modules TWAIN installés : AUCUN

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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Three things.

 

1. There are two cards in your system. Make sure the high performance card is selected in the NVIDIA driver. Setp 5 here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#gpu-troubleshooting-steps

2. Try updating to Photoshop 2023 (v24.x) which came out today.

3. If updating to 24.x by itself doesn't help, with version 24.x launched, go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016). Restart Photoshop. Does the problem persist?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 19, 2022 Oct 19, 2022

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It wouldn't work on close up of faces or family of faces. I update my GPU to the lastest one. It says it is compatiable. I had it checked of as the one to use as well. I even had adobe support go through my computer and do it all again too. Still doesn't work. I had to revert back to and older version to get it to work again. I updated to the one released this week and still won't work.

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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@Nicole265241213snk Did you try the solution above to use 24.x with "Older GPU mode (pre 2016)" setting?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Engaged ,
Oct 20, 2022 Oct 20, 2022

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Updating to 24.0.0 alone did not solve the problem.

But I ran for the first ime into this message, when I tried to access the Liquidity tools :

Disks.pngAt first, I checked my "Disks" preference and only the C:\ was checked. So I checked a few more and, the second time around, I was able to make my way into the Liquidity tools. But the face detection problem remained unsolved?

 

So I enabled the "Older GPU mode (pre 2016)" in the Technology Preview and that SOLVED THE PROBLEM! Wow!

 

THANK YOU!!!

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New Here ,
Oct 20, 2022 Oct 20, 2022

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So the liquify face detection worked after I checked off "use open CL" in the latest version of PS, but smart portrait (in neural filter) still crashes when I try to adjust anything on an image. I tried clicking to use older GPU like you suggested, but when I did that smart portrait still doesn't work and then the liquify tool wasn't working either. So I unchecked it to at least still have the liquify tool working.

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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@Nicole265241213snk You may have some non-standard settings/preferences that are gumming up our troubleshooting.

 

First, let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Second, enable "Older GPU mode (pre 2016)" - That's the only thing we're changing.


Does it work correctly?


If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 25, 2022 Oct 25, 2022

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I did everything you said. I first reset the prefences, and the smart portrait was working, but not the liquify face detection. So I checked off to use the older GPU and liquify face detection seems to be working now. Fingers crossed it contines to work. Thanks for your help. I hope this problem gets resolved though, as someone who is not tech savvy, I would have had no idea to check/do those things on my own. I'm sure others are in the same boat.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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AAANNNND its not working again. It worked all day yesterday when  did what you said, but go to start editing today and its not detecting faces again in luquify. The "use older gpu" is still checked off and i didn't change anything else after I reset my preferences. @Jeffrey Tranberry 

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