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I used to go in to my document`s file info using option+command+shift+i and that would take me immediately to the image info, but now I can not do it. When I try that, nothing happens.
Can anyone help me?
Hi @Diegotrevino it still works for me on my Mac. Perhaps try a preference reset: Go to Preferences(settings)/General and click the reset button and restart Photoshop.
No luck Kevin, I tried it just as you told me, and it does not pop up...
I moved this conversation to the Bugs forum. Maybe they can look into it.
It's happened before: https://community.adobe.com/t5/photoshop-ecosystem-discussions/file-info-does-not-open/td-p/11413807
Thank you very much, I hope someone can help me there.
Do any of your keyboard shortcuts respond? Is it just this one specifically?
All of them are ok. My lap top is new, and I have used PS for many years
I have exactly the same issue, have had for a few months and I can't seem to get round it
If you have Apple Care, check with them as well. (Don't remember if you already have.)