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Glitchiest Upgrade to PS2023

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Did the upgrade to 2023 because older version was a little slow. Now, I can't even work. The PS screen/workspace flickers with every mouse movement. Workspace screen doesn't stay on unless I mouse over and then it flickers. Should I uninstall and go install an older version? Running on Mac BigSur 11.7.1 

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correct answers 1 Correct answer

Community Beginner , Oct 25, 2022 Oct 25, 2022

Does the flickering stop if you maximize the window by clicking the green button?

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Interesting problem, PS is flickering, as if its redrawing the page with every move of the mouse. When I maximized the window, the flickering stopped? The new multi-tasking subsystem in Ventura?

16in mac book, M1 pro. 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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In newest Photoshop version 24.0 you have an option in Preferences > Technology Previews > Older GPU mode (Pre 2016). Check that option if you have older graphics card. Restart Photoshop for changes to take effect.

 

If this doesn't help try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Does the flickering stop if you maximize the window by clicking the green button?

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New Here ,
Oct 25, 2022 Oct 25, 2022

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My version of photoshop is flickering, breaking up and useless right now.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Here is the bug repeated:

Window maximized with green button, no flicker
Window un-maximized, flicker

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Yes! Just maximized the screen with the green dot and the flickering stopped and was able to move layers again. For now...that will be the quick fix until urgent work is done.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Thanks Axel Matt! Will try this after i do my work. For now, just maximizing the screen.

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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Is this laptop ever attached to an external monitor? If so, does the problem go away if you restart Photoshop after detaching or reattaching to the external monitor?

 

I'd also like to rule out preferences. If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Oct 26, 2022 Oct 26, 2022

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Same

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Adobe Employee ,
Nov 03, 2022 Nov 03, 2022

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Does simply restarting Photoshop fix the problem? What's described here sounds like a known issue where Photoshop was launched on a smaller screen, then moved to a bigger monitor when attached.


Senior Product Manager - Customer Advocacy - Digital Imaging

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