herramientas de photoshop dejan de funcionar

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New Here ,
Sep 19, 2022 Sep 19, 2022

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cuando estoy trabajando photoshop y al rato las herramientas dejan de funcionar, tengo que guardar el documento y luego volverlo abrir para que las herramientas respondan, todo esto sin tener que cerrar el programa.

dejo un video para que puedan apreciar mejor el problema

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Cross-app workflows , Windows

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Adobe Employee ,
Sep 21, 2022 Sep 21, 2022

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Hi @Sixto J. Tovar G. sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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