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Impossible d'ouvrir photoshop (après desinstallation)

New Here ,
May 30, 2023 May 30, 2023

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Bonjour, 

 

Je ne peux pas ouvrir Photoshop, la page reste bloquée sur "Récupéeation du format de document volumineux" et me laisse en attente.... 

 

J'ai essayé de desinstaller le logiciel de forcer la fermeture mais rien n'y change... Une aide ? merci

Bug Unresolved
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macOS

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1 Comment
Community Expert ,
May 30, 2023 May 30, 2023

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Hi @Julito85 did you crash prior to this? Photoshop is trying to do an auto recover of a previous file.

You can reset your preferences to bypass if Cancel is not working:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

 

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