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1

Liquify and Filter Gallery not working.

Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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I too, can no longer use the Filter Gallery and the Liquify filter. When I call up Liquify this is what I see. Screenshot 2023-09-08 at 1.55.35 PM.png

The tools menu on the left are not visible. On the right side the sliders are visible but the names of these sliders is not visible.

 

When I load the same image in the Filter Gallery this is what I see.

Screenshot 2023-09-08 at 1.59.10 PM.png

The image is an 8 bit RGB file.

 

My hardware is a 2 year old MacBook Pro which should not have any problem crunching this data.

Screenshot 2023-09-08 at 2.02.20 PM.png

Is it possible that I may need to delete Photoshop and reinstall? Any assistance will be appreciated.

Bug Unresolved
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correct answers 1 Correct answer

Community Expert , Sep 08, 2023 Sep 08, 2023

Woof! That is a lot of baggage. Definitely delete the old items using the Creative Cloud desktop app.

 

When you update - you have a choice to remove old versions or keep. It looks like you've had the keep on this whole time.

When I update, I keep the one previous verison in case of emergency/bugs. After a period of time though I remove.

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Hi @igot2n0 Try this first - go to Photoshop Settings/Technology Preview and check “Disable Native Canvas”. Restart PS.

If that does not work - Try resetting your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Thanks for your speedy reply. It is much appreciated. Under Technology Preview "Disable Native Canvas does not appear. What does appear is "Enable Preserve Detail 2.0 Upscale." I unchecked this and restarted Photoshop. Unfortunately, no changes. I also manually reset the Preferences. That did not solve the problems either. Do you have any other ideas?

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Hi @igot2n0 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Adobe Photoshop Version: 20.0.10 20200706.r.120 2020/07/06: 1208496 x64 Number of Launches: 4 Operating System: Mac OS 10.16.0 System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 2400 MHz Built-in memory: 65536 MB Free memory: 40574 MB Memory available to Photoshop: 58634 MB Memory used by Photoshop: 70 % Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1120, right=1792 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4080
glgpu[0].GLName="AMD Radeon Pro 5500M OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 5500M OpenGL Engine"
glgpu[0].GLRendererID=16915971
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jun 23 2023 20:23:49)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) UHD Graphics 630"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Jul 10 2023 22:27:03)"
clgpu[0].CLBandwidth=2.75464e+10
clgpu[0].CLCompute=80.4336
nativegpu[0].NativeName="AMD Radeon Pro 5500M"
clgpu[1].CLPlatformVersion="1.2 (Jun 23 2023 20:23:49)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=4080
clgpu[1].CLName="AMD Radeon Pro 5500M Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915968
clgpu[1].CLDriverVersion="1.2 (Jul 10 2023 22:21:51)"
clgpu[1].CLBandwidth=3.93443e+11
clgpu[1].CLCompute=1979.16
nativegpu[1].NativeName="Intel(R) UHD Graphics 630"
License Type: Subscription Serial number: 96040023134029557341 GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop CC 2019/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 3.64T, 2.52T free Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.163499 79.163499 ICUUnicode.framework ICUUnicode 3.61 "gtlib_11.0" "." "22995" ICUConverter.framework ICUConverter 3.61 "gtlib_11.0" "." "22995" AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.45092 97.614776 AdobeOwl.framework AdobeOwl 5.3.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.41336 79.598424 k2.framework k2 1 AIDE.framework AIDE 1.5.0.41688 79.600470 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 AdobeExtendScript.framework AdobeExtendScript 4.5.9.1 81.1157194 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.41706 79.600623 AdobeXMPFiles.framework AdobeXMPFiles 79.163499 79.163499 AdobeLinguistic.framework 23636 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.2.1.39 AdobeAGM.framework AdobeAGM 4.30.87.41706 79.600623 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 97.614776 AdobePDFL.framework AdobePDFL 15.0.0.45785 105.370600 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.0.0.52.48027 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.41336 79.598424 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.163499 79.163499 AdobeJP2K.framework AdobeJP2K 1.2.2.41336 79.271024 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.0.0.52.48027 PlugPlugExternalObject.framework 9.2.1.39 AdobeScCore.framework AdobeScCore 4.5.9.1 81.1157194 AdobeSVGAGM.framework AdobeSVGAGM 1.0.45092 97.614776 dvametadataapi.framework dvametadataapi 12.1.0.0 CITThreading.framework WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.41706 79.600623 boost_threads.framework boost_threads 12.1.0.0 aif.framework aif 6.0.00.1 1. AdobeCoolType.framework AdobeCoolType 5.17.00.45092 97.614776 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 3.0.00.377262 1.601805 boost_date_time.framework boost_date_time 12.1.0.0 opencv2.framework opencv2 3.2.0 AdobeMPS.framework AdobeMPS 5.8.1.45787 95.618009 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.0.0.0 ICUData.framework ICUData 3.61 "gtlib_11.0" "." "22995" dvamarshal.framework dvamarshal 12.1.0.0 Required plug-ins: 3D Studio 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Accented Edges 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 20.0.10, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.5.1 (1597), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.5.1 (1597), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 20.0 © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin” Collada DAE 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Color Halftone 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 20.0 © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 20.0 © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 20.0 © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 20.0 © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Flash 3D 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Fresco 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Google Earth 4 KMZ 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Grain 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 20.0 © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 20.0 © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 20.0.10, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 20.0.10, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 20.0.10, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 20.0 © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 20.0 © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 20.0 © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 20.0 © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PLY 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Pointillize 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 20.0 © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 20.0 © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 20.0 © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 20.0.10, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 20.0.10, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 20.0 © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” STL 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Sumi-e 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Virtual Reality Modeling Language | VRML 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Water Paper 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 20.0.10, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wavefront|OBJ 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Wind 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 20.0 © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 20.0.10, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: SilverFast 9 ©2019 LaserSoft Imaging AG - from the file “/Library/Application Support/LaserSoft Imaging/SilverFast 9/Plug-ins/SilverFast 9 Import.plugin/” Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Extensions: com.adobe.Butler.backend 2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Resources/CEP/extensions/com.adobe.Butler.backend/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_299/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_299/purchaseTypekit.html” Home 2.7.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.7.2/index.html?v=2.7.2.15” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_8_299/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Hi @igot2n0 what Mac computer are you using?

Both Photoshop 20.x and Mac OS Catalina 10.16 are not supported.

Current requirements start at Big Sur 11.

 

Be warned - there are no available downloads for PS 20.x if you uninstall.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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OS Ventura 13.5.2

MacBook Pro

64 gb 2667 Mhz DDR4 RAM

Graphics: AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MB

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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@igot2n0 something is amiss here. According to your supplied Photoshop specs:

Adobe Photoshop Version: 20.0.10 20200706.r.120 2020/07/06: 1208496 x64

Operating System: Mac OS 10.16.0

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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If you are on Mac OS Ventura - you should be updating your Photoshop version. 20.0 is not compatible with Ventura.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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I'm definitely on Ventura. And, I have had a CC paid subscription for years. Where do I go to update?

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Okay, okay... I figured it out. Because I lauch PS from the dock I was launching an old copy of CC2019. I looked in my Applications folder and discovered that there are folders for Photoshop CC 2015, Photoshop CC 2019, Photoshop 2020, Photoshop 2021, Photoshop 2022, and Photoshop 2023. I have replace the CC2019 icon in my dock with the Photoshop 2023 icon and everything seems to work properly.

 

I am a bit surprised that so many versions exist on my hard drive. I would have thought that the old versions would auto delete once updated. Is there any danger in deleting the other versions?

Screenshot 2023-09-08 at 5.32.31 PM.png

Your assistance has been greatly appreciated.

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Your Creative Cloud desktop app controls all your updates. Go to the apps tab and PS should show updates available. 

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Community Expert ,
Sep 08, 2023 Sep 08, 2023

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Woof! That is a lot of baggage. Definitely delete the old items using the Creative Cloud desktop app.

 

When you update - you have a choice to remove old versions or keep. It looks like you've had the keep on this whole time.

When I update, I keep the one previous verison in case of emergency/bugs. After a period of time though I remove.

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