Why do metadata templates no longer function in Bridge? When I try to append from or replace from a template I stored years ago, the program does not show any templates. They are stored in a folder under applications data/local/Adobe/XMP/Metadata templates. Should they be elsewhere? Technical support says that this problem has existed for a long time. I find it incredible that Adobe has not resolved this, apparently since at least 2018. It is impossible for me to do much of my professional work without this functionality. Where are the technical support people?
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