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mi photoshop se está cerrando y no puedo entrar,.

New Here ,
May 21, 2023 May 21, 2023

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No puedo usar mi photoshop desde hace dias porque se cierra.

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Adobe
Community Expert ,
May 21, 2023 May 21, 2023

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Assuming you have the correct system specs, I suggest you reset the Photoshop preferences, which you can do under the General tab in Photoshop preferences (then closing and reopening the application).

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Community Expert ,
May 21, 2023 May 21, 2023

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Can you provide more details please? It is closing after opening it and doing what? Are you able to open image or it closes when opening image of after or... If you can start application can you post content of Help > System Info?

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Adobe Employee ,
May 22, 2023 May 22, 2023

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Hi @keila290529946yld 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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