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My photoshop won't launch

New Here ,
Aug 04, 2022 Aug 04, 2022

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Since yesterday my photoshop won't launch. I tried restarting my computer, reinstalling the app, installing other versions of photoshop and still nothing. I still experience the same issue. Can someone please help me resolve this issue please?

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Adobe
Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Hi

Try resetting your Photoshop preferences

https://helpx.adobe.com/ie/photoshop/using/preferences.html

If that doesn't help try using the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Aug 04, 2022 Aug 04, 2022

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Where is that located? The  photoshop preferences.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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C:\Users\your name\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings

Rename the Adobe Photoshop 2022 Prefs file to Adobe Photoshop 2022 Prefsold

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