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Neural filers crash photoshop

Community Beginner ,
Feb 04, 2025 Feb 04, 2025

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This problem has existed for at least two years. For years I was able to use Neural filters without problems. Overnight it stopped working in the middle of a project I was working. Since then I have faithfully kept up with the lasted version of PS. I have reported this problem in the past and after weeks of following all the Adobe help suggestions I can still not use the filter. Trying to use it shuts down PS.

Here is my system info.

 

 

Adobe Photoshop Version: 26.3.0 20250122.r.156 bfca642 x64
Number of Launches: 18
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4830
System architecture: Intel CPU Family:6, Model:14, Stepping:10, AVX2
Physical processor count: 6
Processor speed: 3000 MHz
Built-in memory: 48923 MB
Free memory: 31372 MB
Memory available to Photoshop: 38115 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.14
SAM SDK Version: 9.1.0.2-fio
ACP.local Status:
- SDK Version: 4.0.0.6
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.0
Content Credentials is not available
NGL Version: 1.40.0.8
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA Quadro M4000
GPUVendor: NVIDIA
NVIDIA Quadro M4000 UNKNOWN, NVIDIA
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,132 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: AM Lighting Monitor 1
Display: 2
Display Bounds: (1920, 0) -> (3840, 1080)
Display scale: 1
Display Type: SDR
Display Profile: AM Lighting Monitor 1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[2 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=14818795 -comment=Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 x64

[2 ms]
Start GetSnifferResult

[666 ms]
Start sniffer 2025-02-04 23:30:51
# Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=14818795 -comment=Photoshop Version: Adobe Photoshop 26.3.0 20250122.r.156 bfca642 x64

{156 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA Quadro M4000 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA Quadro M4000 index=0)

# devices: 1
Device 0
Name: NVIDIA Quadro M4000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,132 MB
VRAM: 8,132 MB
Dedicated System RAM: 0 MB
Shared System RAM: 25,649 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-01-26 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.7216
Supports UMA: UNSUPPORTED
D3D-ID: 5105
End platform native
{504 ms}

{504 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Quadro M4000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 136 GB / s
Compute score: 1,078.15
Device name string: Quadro M4000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{644 ms}

Exit code kExitNormal
End sniffer 2025-02-04 23:30:51
[kStatusNormal, kExitNormal]

[666 ms]
Finish RunAllAPIs

[674 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040484442076004872
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: c:\Users\dvcru\AppData\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 465.8G, 227.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/11/15-19:08:23 79.bd975a7 79.bd975a7
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2024/11/11-19:08:46 79.a1cd12f 79.a1cd12f
AdobeXMPFiles.dll Adobe XMP Files 2024/11/11-19:08:46 79.a1cd12f 79.a1cd12f
AdobeXMPScript.dll Adobe XMP Script 2024/11/11-19:08:46 79.a1cd12f 79.a1cd12f
AGM.dll AGM 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/11/13-13:16:23 79.af94bee 79.af94bee
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
AXE8SharedExpat.dll AXE8SharedExpat 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
AXEDOMCore.dll AXEDOMCore 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
BIB.dll BIB 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
BIBUtils.dll BIBUtils 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
CoolType.dll CoolType 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.1.0
dvaadameve.dll Adobe DVA 2025 25.1.0
dvaappsupport.dll Adobe DVA 2025 25.1.0
dvaaudiodevice.dll Adobe DVA 2025 25.1.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.1.0
dvacore.dll Adobe DVA 2025 25.1.0
dvacrashhandler.dll Adobe DVA 2025 25.1.0
dvaeve.dll Adobe DVA 2025 25.1.0
dvaevefactory.dll Adobe DVA 2025 25.1.0
dvamarshal.dll Adobe DVA 2025 25.1.0
dvamediatypes.dll Adobe DVA 2025 25.1.0
dvametadata.dll Adobe DVA 2025 25.1.0
dvametadataapi.dll Adobe DVA 2025 25.1.0
dvametadataUI.dll Adobe DVA 2025 25.1.0
dvanet.dll Adobe DVA 2025 25.1.0
dvaplayer.dll Adobe DVA 2025 25.1.0
dvascripting.dll Adobe DVA 2025 25.1.0
dvastorage.dll Adobe DVA 2025 25.1.0
dvatemporalxmp.dll Adobe DVA 2025 25.1.0
dvatransport.dll Adobe DVA 2025 25.1.0
dvaui.dll Adobe DVA 2025 25.1.0
dvavulcansupport.dll Adobe DVA 2025 25.1.0
dvaworkspace.dll Adobe DVA 2025 25.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.1-0-d5ce2d1
dynamiclink.dll Adobe DVA 2025 25.1.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/11/13-19:07:24 79.6111b85 79.6111b85
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/11/08-19:06:18 79.9f6b795 79.9f6b795
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.3
PSViews.dll Adobe Photoshop 2025 26.3
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5bf4e2c 79.5bf4e2c
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.1-0-d5ce2d1
UPIC 2.6.0


Required plugins:

Accented Edges 26.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.3 - from the file “Filter Gallery.8bf”
Average 26.3 - from the file “Average.8bf”
Bas Relief 26.3 - from the file “Filter Gallery.8bf”
BMP 26.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.3 - from the file “Filter Gallery.8bf”
Charcoal 26.3 - from the file “Filter Gallery.8bf”
Chrome 26.3 - from the file “Filter Gallery.8bf”
Cineon 26.3 - from the file “Cineon.8bi”
Clouds 26.3 - from the file “Clouds.8bf”
Color Halftone 26.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.3 - from the file “Filter Gallery.8bf”
Conté Crayon 26.3 - from the file “Filter Gallery.8bf”
Craquelure 26.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.3 - from the file “Filter Gallery.8bf”
Crystallize 26.3 - from the file “Standard MultiPlugin.8bf”
Cutout 26.3 - from the file “Filter Gallery.8bf”
Dark Strokes 26.3 - from the file “Filter Gallery.8bf”
De-Interlace 26.3 - from the file “Standard MultiPlugin.8bf”
Dicom 26.3 - from the file “Dicom.8bi”
Difference Clouds 26.3 - from the file “Clouds.8bf”
Diffuse Glow 26.3 - from the file “Filter Gallery.8bf”
Displace 26.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.3 - from the file “Filter Gallery.8bf”
Entropy 26.3 - from the file “statistics.8ba”
Epson Print Layout 1.0 - from the file “Epson Print Layout.8li”
Export Color Lookup Tables 26.3 - from the file “Export3DLUT.8be”
Extrude 26.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.3 - from the file “FastCore.8bx”
Fibers 26.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.3 - from the file “Filter Gallery.8bf”
Filter Gallery 26.3 - from the file “Filter Gallery.8bf”
Fresco 26.3 - from the file “Filter Gallery.8bf”
Glass 26.3 - from the file “Filter Gallery.8bf”
Glowing Edges 26.3 - from the file “Filter Gallery.8bf”
Grain 26.3 - from the file “Filter Gallery.8bf”
Graphic Pen 26.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.3 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.3 - from the file “Filter Gallery.8bf”
JPEG 2000 26.3 - from the file “JPEG2000.8bi”
Kurtosis 26.3 - from the file “statistics.8ba”
LandscapePro 3.1.0 - from the file “LandscapeProPSFilter64.8bf”
Lens Blur 26.3 - from the file “Lens Blur.8bf”
Lens Correction 26.3 - from the file “Lens Correction.8bf”
Lens Flare 26.3 - from the file “Standard MultiPlugin.8bf”
Liquify 26.3 - from the file “Liquify.8bf”
Matlab Operation 26.3 - from the file “ChannelPort.8bf”
Maximum 26.3 - from the file “statistics.8ba”
Mean 26.3 - from the file “statistics.8ba”
Measurement Core 26.3 - from the file “MeasurementCore.8me”
Median 26.3 - from the file “statistics.8ba”
Mezzotint 26.3 - from the file “Standard MultiPlugin.8bf”
Minimum 26.3 - from the file “statistics.8ba”
MMXCore Routines 26.3 - from the file “MMXCore.8bx”
Mosaic Tiles 26.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.3 - from the file “Filter Gallery.8bf”
Note Paper 26.3 - from the file “Filter Gallery.8bf”
NTSC Colors 26.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.3 - from the file “Filter Gallery.8bf”
ON1 Portrait AI Standalone 2021 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
ON1 Portrait AI Standalone 2021 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
ON1 Portrait AI Standalone 2021 Filter 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
OpenEXR 26.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.3 - from the file “Filter Gallery.8bf”
Palette Knife 26.3 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.3 - from the file “Standard MultiPlugin.8bf”
PCX 26.3 - from the file “PCX.8bi”
Photocopy 26.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.3 - from the file “ChannelPort.8bf”
Pinch 26.3 - from the file “Standard MultiPlugin.8bf”
Pixar 26.3 - from the file “Pixar.8bi”
Plaster 26.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.3 - from the file “Filter Gallery.8bf”
Pointillize 26.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.3 - from the file “PBM.8bi”
PortraitPro 3.1.0 - from the file “PortraitProPSFilter64.8bf”
Poster Edges 26.3 - from the file “Filter Gallery.8bf”
Radial Blur 26.3 - from the file “Standard MultiPlugin.8bf”
Radiance 26.3 - from the file “Radiance.8bi”
Range 26.3 - from the file “statistics.8ba”
Render Color Lookup Grid 26.3 - from the file “Export3DLUT.8be”
Reticulation 26.3 - from the file “Filter Gallery.8bf”
Ripple 26.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.3 - from the file “Filter Gallery.8bf”
Save for Web 26.3 - from the file “Save for Web.8be”
ScriptingSupport 26.3 - from the file “ScriptingSupport.8li”
Shear 26.3 - from the file “Standard MultiPlugin.8bf”
SilverFast 9 18.0 - from the file “SilverFast 9 Import.8ba”
Skewness 26.3 - from the file “statistics.8ba”
Smart Blur 26.3 - from the file “Standard MultiPlugin.8bf”
Smart Photo Editor 3.1.0 - from the file “SmartPhotoEditorPSFilter64.8bf”
Smudge Stick 26.3 - from the file “Filter Gallery.8bf”
Solarize 26.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.3 - from the file “Filter Gallery.8bf”
Spherize 26.3 - from the file “Standard MultiPlugin.8bf”
Sponge 26.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.3 - from the file “Filter Gallery.8bf”
Stained Glass 26.3 - from the file “Filter Gallery.8bf”
Stamp 26.3 - from the file “Filter Gallery.8bf”
Standard Deviation 26.3 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.3 - from the file “Filter Gallery.8bf”
Summation 26.3 - from the file “statistics.8ba”
Targa 26.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.3 - from the file “Filter Gallery.8bf”
Tiles 26.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.3 - from the file “Filter Gallery.8bf”
Twirl 26.3 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.3 - from the file “Filter Gallery.8bf”
Vanishing Point 26.3 - from the file “VanishingPoint.8bf”
Variance 26.3 - from the file “statistics.8ba”
VueScan 1.0.00 - from the file “VueScan_x64.8ba”
Water Paper 26.3 - from the file “Filter Gallery.8bf”
Watercolor 26.3 - from the file “Filter Gallery.8bf”
Wave 26.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.3 - from the file “WIASupport.8li”
Wind 26.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.3 - from the file “WBMP.8bi”
ZigZag 26.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE
Scan time: 0 ms - entries: 0

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\manager.html”

Installed TWAIN devices: NONE

 

Your assistance is requested.

Thank you.

Dennis C.

Bug Unresolved
TOPICS
Windows

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1 Comment
Adobe Employee ,
Feb 05, 2025 Feb 05, 2025

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Hey, @DVCRUZ. Welcome to the Photoshop Community. I'll need more information to help you figure this out. 

 

I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

 

Try these things & let me know the outcomes:

  • Try using a different set of images that have an identifiable face.
  • Try to redownload the Neural filter library by going to this location on
    Windows: %appdata%\Roaming\Adobe\UXP\PluginsStorage\PHSP\26\comadobenfpgallery\Internal\PluginData
    Head here to learn more: https://adobe.ly/44H5cyC
  • Try Photoshop Beta from the Creative Cloud desktop app - the Neural filter models will be downloaded separately.

 

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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