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P: Accidentally or auto created infinite lights cause crash

Community Beginner ,
Feb 24, 2019 Feb 24, 2019

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As You can see I have a lot of infinite lights. I don't know when they was created. When I try to render 3d layer, delete or disable visibility of lights program crashes without displaying errors. Addictionaly during opening project pops up an error about limit of lights. What can I do? Anyone can helps me solve this problem?
sRackMultipart201902241859615vw-0604bb6b-5e21-4eeb-971a-804ecb3b3b1d-1765504775.jpgRackMultipart201902241859615vw-0604bb6b-5e21-4eeb-971a-804ecb3b3b1d-1765504775.jpg

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2019 Nov 14, 2019
This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

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7 Comments
Adobe Employee ,
Feb 24, 2019 Feb 24, 2019

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How big is your file? Is it something you can post so we can help troubleshoot?

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Community Beginner ,
Feb 24, 2019 Feb 24, 2019

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Adobe Employee ,
Feb 24, 2019 Feb 24, 2019

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Thanks. The file worked for me to repro. Let have engineering take a look.

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Community Beginner ,
Feb 24, 2019 Feb 24, 2019

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Okay! Thank. I'm waiting

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Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

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Thank you for reporting the issue.

This file was originally created on Adobe Photoshop CC (Windows) in 2018. It looks to be damaged 😞
However, I have created a new file by exporting the 3D Layer as an OBJ and creating a copy of your layers to a brand new document.
🙂

You may download the file here from my creative cloud folder:
https://adobe.ly/2SYIGj7



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Community Beginner ,
Feb 25, 2019 Feb 25, 2019

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Great thanks for You! Lov u ❤️

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Adobe Employee ,
Nov 14, 2019 Nov 14, 2019

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LATEST
This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

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